VP, Proposition-Large Corporate Accounts
- Full Time
The VP, Proposition for Large Corporate Accounts defines strategic priorities, formulates customer offerings, and owns pricing and proposition across the Large Corporate Accounts customer sub-segment within the Corporates segment of Thomson Reuters. This role reports to the General Manager, Large Corporate Accounts and will be based in Dallas, TX. The key areas of responsibility are: 1. Driving value proposition for the unit (e.g., branding, servicing, pricing bundles, end to end implementation. 2. Coordinating pricing, packaging, and bundling across customer offerings and subsegments, in conjunction with the Commercial Excellence team. 3. Setting strategic priorities for short and long-term customer sub-segment growth and expansion.
Collaborates with sales and account management and marketing teams to develop a value proposition for the unit (e.g., branding, servicing, pricing bundles, end to end implementation). Leads team to develop future offerings and campaigns tailored for corporations with input from product and marketing teams. Serves as primary liaison to commercial excellence teams and works with sales and marketing to offer competitive packages to price-conscious customers. Works closely with Product Strategy on design and/or optimization of products across the Corporate market. Owns the customer experience, from pre-sales through to retention. Coordinates across various TR teams (sales, product management, customer success, etc.) to ensure a consistent end-to-end experience for customers, across a variety of products. Identifies customer pain points and triages any issues that occur in the complete customer journey (interest/exposure, usage, evaluation, service, renewal, retention). Collaborates with the product teams to define how to streamline the use and interoperability of our products for customers.
Delivery of target financial and strategic objectives for the sub-segment and for other sub-segments with overlapping products (e.g. Growth in gross sales, growth through cross-sell/up-sell, net new customer acquisitions, product innovation, and competitive analysis/positioning. Annual improvements in organizational effectiveness (client-centricity, customer approach, rapid decision making). Deliver results against targeted objectives for specific value propositions identified.
Skills and Experience:
Skilled at conflict resolution and problem-solving to achieve win-win outcomes. An outside-in focus: outstanding end-customer relationship skills. Demonstrated ability to think both strategically and tactically. Experience leading a team of senior team members/managers, developing talent and focusing priorities. Flexibility in adjusting to new, different and changing business requirements and decisions. Ability to influence at all levels within the organization, both directly and indirectly, and across all functions with a team oriented style. Savvy, adept and comfortable in a complex structure involving corporate level relationships, multi-division / business unit involvement and matrix reporting. 8+ years of experience of leading growth in the software and solutions industry, with specifically 4-6 years of experience in general management/direct sales/account management to large corporations.
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