Client Svcs Rep (NBC/Telemundo Chicago)
Location: Chicago, Illinois
Function: Sales & Business Development
Specialty: Business Development, Sales
Level: Manager (Supervisor)
Duration: Full Time
Salary Description: competitive
Work closely with Sales Account Executives at the station and National Sales office to provide complete customer service to all NBCUniversal clients.
NBC 5/ Telemundo Chicago is looking for a Client Service Rep to join the sales team. Some responsibilities will include:
Assist assigned Account Executives with sales presentation’s, work with AE/Client/Traffic to resolve invoice discrepancy research and resolution.
Receive, enter and maintain all commercial orders in sales and traffic systems
Verify all incoming orders for acceptable rates, ratings, and programming to minimize last minute changes.
Accurately enter large volumes of agency sales orders into the Wide Orbit system
Relay maintenance of contracts to agencies.
Act as a liaison between Sales Account Executives and ad agency to meet all buyer requests, including contract, inventory and program details.
Track performance of contracts on local station through proprietary rating system.
Partner with traffic department to solve any open scheduling issues including copy and media resolution, order validation and dispute resolution.
Minimum 2 years of experience working with MS Word, PowerPoint and Excel
Minimum 2 years of previous work experience at a TV station, rep firm or ad agency preferred.
ADDITIONAL JOB REQUIREMENTS:
Interested candidates must submit a resume/CV through www.nbcunicareers.com
Must be 18 years or greater
Must have unrestricted work authorization to work in United States.
Must be willing to work in Chicago, IL.
Excellent technical knowledge and understanding of television sales traffic software system (i.e. Wide Orbit, DARE, E-port) preferred.
Ability to be a change agent and be process-oriented
Able to work efficiently while meeting continuous deadlines under pressure
Able to analyze current processes and help implement improvements for continuous operating growth and productivity
Superior organizational skills - able to manage multiple priorities simultaneously
Excellent communication skills; verbal and written
Bilingual English and Spanish
Ability to quickly learn technical system and any upgrades
At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.