Location: Stamford, Connecticut Function: Marketing & Communications Specialty: Digital Marketing, Web Production Level: Experienced (Non-Manager) Duration: Full Time Salary Description: competitive
Role Purpose The L1 Operator will be responsible for ensuring timely and reliable delivery of NBCU live and VOD content to the NBC OTT Platforms. The L1 Operator will provide real time monitoring and support for the delivery of NBCU content. Monitoring takes place through a combination of “eyes on glass” and a host of data aggregation tools within the Digital NOC.
Monitor the end-to-end distribution of NBCUniversal digital video assets on NBC OTT Platforms
Perform L1 monitoring and support of digital video workflows including escalating to L2, resolution and reporting out
Digital encoder set up of event-based streaming across the NBC Portfolio including: NBA, Olympic Sports, NASCAR, IndyCar, and more
Manually insert SCTE triggers into event-based livestreams
Clearly communicate with production teams to ensure broadcast standard execution of livestreams
Physical checks on endpoint devices and platforms to ensure assets are available as expected
Partner with engineering to monitor traditional and digital signal transmission
Develop expertise of distribution workflows and communicate support cases across departments to help firm-up operations
Create and maintain strong working relationships with internal and external distribution partners
Bachelor’s degree or related field experience
Minimum of one (1) year of previous industry, database or related analytic experience
Minimum of one (1) year of experience in a NOC, Digital Operation or Media Operations facility
Excellent computer skills
Excellent written and verbal communication skills
Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered (note job #: )
Must be willing to work in Stamford, CT
Must have unrestricted work authorization to work in the United States
Must be 18 years or older
Willingness and ability to work or be on call at any time, sometimes on short notice in order to support a 24/7/365 operation
It is the policy of NBCUniversal and NBCUniversal’ s affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.
Bachelor’s degree in a relevant field
Prior experience in a support role strongly preferred
Experience, understanding and knowledge of digital product and distribution systems, standards and processes
Technical experience with digital video and audio, troubleshooting and test techniques
Prior experience with video encoding, delivery distribution workflows
Experience with scheduling and resource management
Strong attention to detail, communication and interpersonal skills
Effectively flexible in approach, and responds well to pressure
A track record of meeting or exceeding performance expectations
NBCUniversal, the global media company that brought you some of the world’s most iconic television and film franchises, including: The Tonight Show, Saturday Night Live, Keeping Up With The Kardashians, The Real Housewives, Mr. Robot, The Voice, This Is Us, The Fast & The Furious, Jurassic Park, Minions, and more - is launching an all-new direct-to-consumer streaming service. It will seamlessly bring together the breadth and depth of NBCU’s broadcast and cable television series, movie titles, premier sporting events, and renowned news reporting... all in one destination… all in one app.
We are building a world-class team of smart, hungry and fearless professionals who are energized by the possibility of working at the epicenter of content, technology and culture. Join us if you would like to be a part of this exciting initiative.
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
We are one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news and information to a global audience.