Indirect Retail Sales Associate

Omaha, Nebraska
Nov 19, 2019
Account Management
Metro Area
Full Time

Do you have what it takes to be the face of Cox Communications and
represent our outstanding products in top national and local retailers? In this
role, you'll be the link between customers and the Cox products that connect
them to their family, friends and the world!


At Cox, we connect
people to the things they love. Now we’d like to connect with you. Cox
Communications is looking for sharp talent to join our team
and be the voice of our brand.


As an Indirect
Retail Sales Associate
, you will play a pivotal role in the continued stability
and growth
 of our organization, by serving as a front-line ambassador
of the Cox brand. Working in a third party retailer, you will guide customers
through the purchase decision, installation process and education of Cox
product and accessory offerings while providing an exceptional customer


This is
the perfect career opportunity for sales-driven individuals with an
entrepreneurial spirit. 
Unleash your potential with Cox Communications as an Indirect Retail Sales Associate.
Keep reading to learn more and apply today!


Cox Communications, our employees are our most important resource. To demonstrate
the value we place in our employees, we offer:

  • Competitive
    base salary plus uncapped commission potential
  • Generous
    benefits to include healthcare day one, paid time off and 401(k) matching
  • Free
    Internet and other Cox discounted services
  • Career
    development programs and ongoing training, including tuition assistance
  • Future
    career growth and promotional opportunities

Primary Responsibilities
and Essential Functions

  • Ensures individual sales, revenue, and customer
    experience targets are met
  • Explains, illustrates, demonstrates product and
    accessory capabilities and offers suggestions based on customers’ wants
    and needs
  • Provides best-in-class customer service skills and aids
    customers in completing purchases and resolving issues; maintains polished
    and professional presence 
  • Executes promotions and campaigns designed to increase
    brand equity and achieve sales objectives
  • Ensures sales area remains well merchandised, clean,
    and visually appealing at all times
  • Participates in workshops, special events, and product
    demonstrations to drive customer loyalty
  • Continuously expands knowledge of current Cox products
    as well as competitor product offerings by participating in regular
    training classes inside and outside of the store
  • May be required to work in other locations that are in
    proximity to ‘home store’ to meet the needs of the business
  • Provides support for other sales agents as needed to
    ensure optimal customer service
  • Assists with other duties as requested
  • Qualifications:Minimum 

  • HS diploma, GED or relevant work experience
  • Ability to meet established sales,
    retention, and customer experience targets
  • Willingness to work a flexible schedule
    which includes weekends, evenings, and holidays
  • Computer literacy with an aptitude for
    learning communication products and services
  • Must have reliable, consistent
    transportation and ability to work at a variety of retail locations
  • Track record of high individual performance with
    demonstrated financial result in sales and retention
  • Strong interpersonal and communication skills to
    effectively sell products using a solutions-based approach
  • Ability to multi-task and prioritize in a
    service-oriented, fast-paced team environment
  • Ability to lift 25-50 pounds to help manage stock room
  • Ability to be mobile within the store for long periods
    of time to greet customers and demonstrate products and services

  • Preferred 

  • 1 or more year of experience in related field
    (i.e. Sales, Retail Sales, etc.)
  • AS/AA or Technical Certification in related discipline
  • Previous experience with store operational duties
  • Cash handling and previous billing
    system experience
  • Advanced knowledge of Cox products and

  • About Cox Communications

    Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.

    Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

    Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.  Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility.  Cox is not responsible for any fees or charges associated with unsolicited resumes.

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