Product Manager, Video

Posted: 11/22/2019

Location: Universal City, California
Function: Marketing & Communications
Specialty: Digital Marketing, Web Production
Level: Manager (Supervisor)
Duration: Full Time
Salary Description: competitive


NBC Entertainment Digital is a fast paced, innovative marketing and technology group that builds award-winning digital products. What makes us unique from the rest of the burgeoning technology world is that we get to work with high profile, recognized content on multi-platforms and have the backing of a world leading Media Company. If you want to work on the future of television alongside amazingly talented colleagues, then this is the place for you.

Job Purpose:
Do you have a passion for helping define the future of entertainment? Do you use data and instinct to develop new features and make existing services better? Have you been called “consumer-centric?” Have you built video player features that increase consumer engagement and satisfaction?

NBC Entertainment Digital is seeking a Product Manager to lead video-focused initiatives that will drive our KPIs and delight and entertain our customers. The position will be responsible for the analysis and execution of video playback performance improvement and consumer-facing video player features across mobile, web and living room platforms.

Essential Responsibilities:
  • Drive the improvement of video player performance metrics including video start times, buffering rates, video error rates and more
  • Collaborate with other members of the product team and drive experimentation of new features within the playback experience
  • Work closely with video player engineering teams by defining use cases and requirements
  • Develop and nurture relationships with external platform partners and technology vendors
  • Manage video player functionality across multiple products, platforms and/or initiatives
  • Collaborate with Data Science, Product Marketing and Content Operations teams
  • Analyze data using various tools to find the insights that matter
  • Prioritize and manage feature backlogs
  • Craft well-constructed user stories based on consumer and business goals
  • Keep on top of industry trends, technologies, and techniques
  • Be a strong and vocal voice of the consumer
  • Identify and push through new opportunities for NBC Digital to continue to improve their standing as an industry leading video streaming platform



  • Basic Qualifications:
    • Minimum 4 years of proven Product Management experience
    • Background in digital media
    • Previous experience working in an agile development environment
    • Video player product management experience

    Eligibility Requirements:
    • Interested candidates must submit a resume/CV online to be considered
    • Willingness to work long hours and on weekends with short notice
    • Must be willing to work in Universal City, CA
    • Must have work authorization to work in the United States
    • Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program

    Desired Characteristics:
    • Previous experience driving outcomes to improve video quality and customer experience
    • Knowledge of video and content technology including production work streams, content management systems, and digital asset management
    • Experience in developing mobile, web, and living room products for consumers
    • Knowledge of video and content technology including production work streams, content management systems, and digital asset management
    • Experience in defining and executing A/B and multi-variate tests across platforms
    • Extremely detail oriented and organized
    • Comfortable working in a collaborative, competitive, fast-paced environment
    • Understanding of data capture and analysis tools including Conviva and Amplitude
    • Curious in nature and able to balance what the data says with what your gut tells you

    At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

    NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

    We are one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news and information to a global audience.

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