Part Time Retail Sales Associate

Gainesville, Florida
Dec 03, 2019
Account Management
Metro Area
Full Time

At Cox, we connect
people to the things they love. Now we’d like to connect with you. Cox
Communications is looking for sharp talent to join our team and be
the voice of our brand. 


As a Part Time Retail Sales Associate, you are an ambassador of the Cox brand and will be the primary
point of contact for both new and existing customers.  Working in a
Solutions Store, you will guide customers through the purchase decision,
installation process and education of Cox product and accessory offerings while
providing an exceptional customer experience.


You will be responsible
for meeting established sales, retention, and customer experience objectives by
ensuring customers are provided with the appropriate product and accessory
solutions.  As a critical member of the sales team, this role requires
strong interpersonal skills and a passion for delivering an outstanding
customer experience.   


You will play a key role in maximizing sales and profitability
by focusing on key business initiatives, store merchandising, marketing execution,
inventory management, and loss prevention.  Other operational duties may
include paperwork and completion of sales reports as they relate to store
opening and closing. 


This is the perfect career opportunity for sales-driven individuals with
an entrepreneurial spirit. Unleash your potential with Cox Communications as a Retail Sales
Associate. Keep reading to learn more and apply today! 


At Cox Communications,
our employees are our most important resource. To demonstrate the
value we place in our
employees, we offer: 

  • Competitive base salary
    plus uncapped
    commission plan 

  • Work-life balance,
    including generous time off policies PLUS 7 paid holidays and flexible
    part-time hours 

  • Retirement benefits
    including highly competitive 401(k) matching 

  • Free Internet and other
    Cox discounted services 

  • Career development
    programs and ongoing training, including tuition assistance 

  • Future career growth
    and promotional opportunities  

    Responsibilities and Essential Functions

  • Ensures individual
    sales, retention, and customer experience targets are met 

  • Explains, illustrates,
    demonstrates product and accessory capabilities and offers suggestions based on
    customers’ wants and needs using established sales tools and technology 

  • Provides best-in-class
    customer service by consistently practicing sales behaviors.  

  • Aids customers in
    completing purchases using established tools, and resolves issues promptly and professionally; maintains polished and
    professional presence and adherence to appearance guidelines.  

  • Executes promotions and
    campaigns designed to increase brand equity and achieve sales objectives 

  • Assists with store
    opening and closing duties, maintaining proper cash handling metrics 

  • Participates in
    inventory cycle counts 

  • Ensures sales floor
    remains well merchandised, clean, and visually appealing at all times 

  • Participates in
    workshops, special events, and product demonstrations to drive customer loyalty 

  • Continuously expands
    knowledge of current Cox products as well as competitor product offerings by
    participating in regular training classes inside and outside of the store 

  • May be required to work
    in other locations in the same geographical area.  

  • Provides support for
    other sales agents as needed to ensure optimal customer service 

  • Assists with other
    duties as requested 



  • HS diploma,
    GED or relevant work experience 

  • Ability to
    meet established sales, retention, and customer experience targets 

  • Willingness
    to work a flexible schedule which includes weekends, evenings, and holidays 

  • Track
    record of high individual performance with demonstrated financial result in
    sales and retention 

  • Strong
    interpersonal and communication skills to effectively sell products using a
    solutions-based approach 

  • Ability to
    multi-task and prioritize in a service-oriented, fast-paced team environment 

  • Computer
    literacy with an aptitude for learning communication products, services, and

  • Ability to
    lift 25-50 pounds to help manage stock room inventory 

  • Ability to
    be mobile within the store for long periods of time to greet customers and
    demonstrate products and services 

  • AS/AA or
    Technical Certification in related discipline desired 

  • One or more
    year of experience preferred in related field (i.e. Sales, Retail Sales, Service Industry, etc) 

  • Previous
    experience with store operational duties 

  • Cash
    handling; cashier and previous billing system experience 

  • Ability to
    showcase or drive solution minded resolutions for customer issues.  

  • Sales,
    Retail, Service Industry, and Customer Engaging role where customer decisions
    are influenced 

  • Ability to
    understand customer service principles and measures  

  • Fluency in
    the Spanish language, both written and spoken 

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique. Cox Communications is the largest division of Cox Enterprises, a family-owned business founded in 1898 by Governor James M. Cox.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.  Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility.  Cox is not responsible for any fees or charges associated with unsolicited resumes.

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