Senior Learning Experience Designer

Atlanta, Georgia
Dec 04, 2019
Metro Area
Full Time

The Senior Learning Experience Designer is responsible for the successful analysis of client learning needs as well as the design and development of virtual workplace learning and development materials for Cox Automotive University.  This individual will analyze assigned projects to determine learning objectives and design and develop materials for delivery methods including blended, virtual synchronous, and asynchronous environments for our monetized client learning offerings.  This will include
determining how pre-existing instructor-led training content, activities, and
assessments can be converted and/or enhanced via virtual delivery. 

The successful candidate will have proven proficiency utilizing rapid instructional design tools (including eLearning software and graphic design software) and processes as well as applying adult learning theories and experience writing learning objectives and developing assessments for multiple levels.


The Senior Learning Experience Designer will build and maintain strong partnerships with the Professional Services team as well as various departments and job roles throughout Cox Automotive in addition to our clients and partners to develop and provide innovative, engaging,
and instructionally sound learning. In this role you will:



  • Conduct learning needs analysis/action mapping of learner outcomes
  • Design and develop engaging virtual learning materials that complement instructor-led content, effective in performance change, and are focused heavily on topics including but not limited to operational knowledge, business development, product knowledge, leadership and culture, process and tool use, and knowledge/skill reinforcement
  • Identify and partner with various Subject Matter Experts (SMEs) to collect and/or validate required content to build learning experience
  • Partner with other designers to align with and enrich all Cox Automotive University learning initiatives
  • Responsible for partnering to develop a comprehensive learning lifecycle for the content presented
  • Pioneer the Cox Automotive University virtual learning experience, adapting and evolving based on client engagement and feedback

Key Responsibilities:
Analyze, design and develop innovative, and engaging learning materials



  • Analyze the learning need to develop accurate and measurable learning objectives
  • Action map learner outcomes to ensure alignment of content to practical application
  • Effectively use technology to create innovative and engaging learning materials
  • Partner closely with project team and learning lead to ensure business needs are met and learning strategies are aligned with learning deliverables
  • Identify and partner with various Subject Matter Experts (SMEs) to collect and/or validate required content to build learning experience
  • Develop content and resources that support learner throughout learning lifecycle of topic (pre, during, and post)
  • Develop content and resources which facilitate superior virtual delivery experience for novice virtual facilitators
  • Develop performance support resources for clients to use at moment-of-need
  • Partner with Sr Program Manager to execute content tracking system to ensure learning assets are current and relevant for clients, economy, etc.

Maintain knowledge of adult learning theory and industry standards



  • Consistently seeks to improve learning materials through innovation, advancements in eLearning industry, and other opportunities for improvement
  • Actively utilizes industry resources, including websites, conferences, associations, etc.
  • Develop strong relationships with SMEs and IDs throughout CAI to develop virtual content


  • Bachelor’s Degree in Education, Instructional Design, Instructional Technology, Educational Psychology OR an equivalent combination of education and experience
  • 5+ years of Instructional Design experience with 3+ years focused on virtual design
  • Ablity to operate and thrive independently in fast paced and ambiguous environment with a mindset of continuous
  • Proven experience taking complex business concepts and converting them to creative, engaging, and relevant learning experiences
  • Flexible to working extended hours, as needed, to meet client commitments and project deadlines
  • Exceptional planning, prioritization, and organizational skills
  • Experience analyzing needs for a variety of learning events to determine learning objectives and learning lifecycle
  • Demonstrated experience in instructional design developing learning deliverables for blended, virtual, self-paced, and in-class delivery (including use of eLearning Authoring software, such as Articulate Storyline, Camtasia Studio, Adobe
    Creative Suite (PremierePro, After Effects, Audition) and Virtual Classroom (including WebEx Training center, Skype for Business and GotoMeeting)
  • Multimedia Development experience creating educational audio and video, including script writing and storyboarding (voiceover training and experience a bonus)
  • Experience with graphic design for learning (documentation, presentations, guides, self-paced modules, etc.) and graphic learning software, such as Adobe Creative Suite (illustrator, InDesign, Photoshop), SnagIt
  • Demonstrated experience using software to complete projects and stay connected with key partners, such as MS Office, DropBox, SmartSheet
  • Learning Management System experience uploading courses and accessing Learner Transcripts, Reports, etc.




  • Master’s Degree in Education, Instructional Design, Instructional Technology, Educational Psychology
  • Automotive OEM/dealership experience is a strong plus, but not a must
  • Experience in developing position certification paths preferred





About Cox Automotive


Cox Automotive Inc. makes buying, selling and owning cars easier for everyone, while also enabling mobility services. The global company’s 34,000-plus team members and family of brands, including Autotrader®, Clutch Technologies,®, Dealertrack®, Kelley Blue Book®, Manheim®, NextGear Capital®, VinSolutions®, vAuto® and Xtime®, are passionate about helping millions of car shoppers, tens of thousands of auto dealer clients across five continents and many others throughout the automotive industry thrive for generations to come. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately-owned, Atlanta-based company with revenues exceeding $20 billion.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations:  Cox accepts resumes only from agencies with which we formally engage their services.   Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.


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