Account Coordinator, Digital Client Services

Posted: 1/10/2020 | Expires: 2/9/2020

Location: New York City, New York (US)
Category:
Role:
Level: Experienced (Non-Manager)
Duration: Full Time
Salary Description: Commensurate to experience

FOX Digital Client Services is an Account Management team that is responsible for providing the best possible client service to our agency and brand partners from the moment they are introduced to FOX. In a fun and fast-paced environment, this team thrives from pre-sale to post-sale touching every aspect of a campaign to help ensure its success. Digital Client Services fosters client relationships, strategizes with Sales and Marketing on RFPs and sponsorships, partners with Campaign Management (Ad Ops) to monitor and optimize campaign performance, and helps finance to recognize all earned revenue. As the Account Coordinator, working across all of the FOX Sports and Entertainment digital platforms, there is great potential for growth and achievement within the organization.

 

A SNAPSHOT OF YOUR RESPONSIBILITIES

 

  • Maintain projects and weekly reporting for multiple Account Managers
  • Support teams as needed by assisting with media plans, standard proposal building, and reporting
  • Communicate across multiple departments within the organization to facilitate proposal creation and campaign execution
  • Support the campaigns to which they are assigned, ensuring campaign accuracy and full-service from the pitch to the payment
  • Work with dedicated ad operations staff to track and analyze performance data to share with clients
  • Assist in the communication between Company and existing clients as needed
  • Maintain communication about client needs and requests to internal teams to help prioritize most requested opportunities
  • Demand excellence, from self, from team, and from colleagues
  • Proactively identify client needs

 

WHAT YOU WILL NEED

  • 0-2 years of experience, preferably operating in an agency Account Management like role, with responsibility for supporting campaigns and clients
  • Familiarity with Digital Advertising
  • Passion for advertising and client services
  • A keen eye towards process adherence to create a smooth workflow
  • Experience with Excel and PowerPoint
  • Ability to manage the needs of many different stakeholders and adhere to timelines
  • Direct and frequent communication skills
  • Organization and precision
  • Ability to dive in to assignments, personally, and ensure that goals are accomplished
  • Understanding that details matter and that a good execution is both on-time and high quality
  • True team player: takes full accountability for assigned tasks and believes in the importance of adhering to and communicating deadlines
  • Ability to balance the demands of a client with the demands of accuracy and work flow
  • Ability to maintain composure under pressure and to work in a fast-paced environment with ever-changing objectives and priorities
  • Highly collaborative, ready and willing to work with many people and teams at any given time
  • College grad preferred

Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News, FOX Sports, the Fox Network, and the FOX Television Stations.

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