Associate Account Executive, FindLaw

New York, New York
Jan 14, 2020
Metro Area
New York
Full Time

Job Description


Primary Objective(s)


The AAE position is part of a formal field sales training program designed to provide training and experience to position the AAE to move into a Client Development Consultant role.  Similar to a new CDC, the new AAE will attend the CDC onboarding courses and be trained by their Regional Sales Manager, RSM.  The AAE will gain field sales experience by traveling to customer locations independently or with a CDC as directed by the Regional Sales Manager.


The Associate Account Executive (AAE) is responsible for developing and growing new customer accounts in the legal community within an assigned region.  Each region consists of a large base of small/solo (1-10 attorney) firms.  The AAE will utilize their prospecting and consultative selling skills, high energy and initiative to identify opportunities to provide FindLaw web-based marketing and advertising solutions.  The AAE is responsible to partner with our internal Account Management team related to the post-sales satisfaction and retention of existing FindLaw customers.


FindLaw, a Thomson Reuters business, is the world’s leading provider of online legal information and Internet marketing solutions for law firms.  FindLaw has grown significantly since its establishment in 1995, now employing more than 1,000 talented people with global operations in the United States, India and the United Kingdom.


FindLaw’s effective and innovative Internet marketing solutions include award-winning websites, custom video, online attorney profiles, social media solutions, search engine marketing and online advertising to help attorneys grow their business by connecting them with people who need their expertise.  FindLaw also owns and operates, the number one destination for consumers with legal needs with more than six million visits each month and home to the largest online legal directory of lawyers.  As a trusted source, consumers turn to to learn about a legal topic, solve a legal problem or find a lawyer.


FindLaw fosters a dynamic and customer-centric work culture that thrives on innovation and collaboration.  With a distinct focus on attracting and retaining the best talent, the business strives to create an environment that encourages ongoing career development and learning opportunities for employees.  As a result, FindLaw boasts the industry’s largest team of online experts, from content editors, Web designers, writers, engineers, SEO strategists to a national network of sales consultants who are committed to delivering excellence for its customers.  


Key Responsibilities

Responsible for the attainment of sales targets and quota on a monthly basis in assigned region.

Work with RSM to call on assigned regional accounts.

Communicate with CDCs and RSM on accounts being worked.

Consult with the client regarding web-based marketing strategies and solutions that will meet their business needs and will improve their ability to generate business.

Strategically grow a customer base through prospecting and cold calling.  

Create and maintain sales pipeline status ongoing by maintaining accurate and complete information in selected CRM database including activity, closing, project forecast, close ratios and market intelligence.

Maintain in-depth knowledge of complete line of products/services and customers business issues and needs.

Collaborate with internal stakeholders regarding existing and new clients to identify and resolve client concerns; establish and maintain current and potential client relationships. 

Communicate product and service opportunities, information or feedback gathered through client activity to appropriate internal resources, including relevant business issues and industry information for utilization in development of market specific action plans and sales strategy.

Participate in marketing events, trade shows and Company events.


At Thomson Reuters, we deliver intelligent information quickly and efficiently, so professionals have knowledge to act. We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial, legal, tax and accounting, intellectual property and scientific, healthcare, and media markets, powered by the world’s most trusted news organization.

Qualifications, Experience, Knowledge and Skills


Minimum Qualifications

Experience & Experience:

  • 4-year college degree or equivalent experience
  • Minimum of 2 years successful outside sales experience in professional B2B environments.
  • Proven track record of sales success, fast growth and consistently achieving performance at 100%+
  • Previous sales experience in online/advertising environment a plus


Knowledge & Skills:

  • Working knowledge of sales process, methods and techniques
  • Proven track record of developing new customer accounts requiring heavy prospecting, cold calling, appointment setting and closing ability
  • Excellent communication and persuasion skills—including the ability to make a conceptual product tangible to potential customers
  • Ability to listen to customers to identify and fulfill needs with products and/or services
  • Ability to develop and deliver effective presentations
  • Proven organization skills, effective time management skills and ability to work independently
  • Demonstrated ability to learn a complex product line quickly through self-initiative and discipline
  • Technical aptitude (MS Office, internet applications,



  • Ability to be actively in field on most business days with some overnight travel required
  • Actual travel percentage will vary based on territory & placement within territory; minimum travel is 10-25%
  • Note that relocation may be necessary for the transition to Client Development Consultant


At Thomson Reuters, we believe what we do matters.  We are passionate about our work, inspired by the impact it has on our business and our customers.  As a team, we believe in winning as one – collaborating to reach shared goals and developing through challenging, meaningful experiences.  With over 55,000 colleagues in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world.  Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance – and their own. 


As a global business, we rely on diversity of culture and thought to deliver on our goals.  To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under country or local law. Thomson Reuters is an Equal Employment Opportunity/Affirmative Action Employer.


Intrigued by a challenge as large and fascinating as the world itself? Come join us!


To learn more about what we offer, please visit


More information about Thomson Reuters can be found on


At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 25,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.


As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.


We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

Intrigued by a challenge as large and fascinating as the world itself? Come join us.

To learn more about what we offer, please visit

More information about Thomson Reuters can be found on


New York-New York-United States of America


Similar jobs

Similar jobs