Director, Change Delivery

Posted: 1/19/2020

Location: New York, New York
Function: Marketing & Communications
Specialty: Digital Marketing, Web Production
Level: Manager (Supervisor)
Duration: Full Time
Salary Description: competitive

Meet Peacock, NBCUniversal’s new, wildly entertaining streaming service that combines timeless shows and movies with timely news, sports and pop-culture.

We’re growing our team of smart, hungry, and upbeat doers who crave the chance to build something new at the epicenter of content, tech, and culture. We need fearless leaders and pop-culture fiends who work hard and fan hard. Creative problem-solvers who just so happen to be the reigning champs at Parks & Rec trivia night. So if this sounds like you, join our flock. And we promise, we won’t put your stapler in Jell-O.

Director, Change Delivery, Peacock The Director of Change Delivery will both oversee the project request in-take process and the ongoing prioritization of the Peacock project backlog. Requests will span across Product, Marketing, Ad Sales, Data, and the Peacock Operational teams. This role will validate and qualify all business requests and work closely with the technology and data teams to inform the Peacock roadmap. A strong background in business analysis within digital is a must as this person will outline business cases/requirements and ratify that requests align to Peacock’s overarching strategy. This role reports to the Vice President of Change Delivery.Set-up an end-to-end request in-take process that is both user-friendly and intuitiveSupport ongoing improvements to the workflow and toolsets selected for implementationTrain and instruct all business units on how use the selected toolsetsQualify the in-take of new requests, partnering with the business units to outline problem statements, objectives, and KPIsFor large and complex requests, partner with the Strategy team to validate KPI measurement and Go-to-Market team to assess operational readinessAs needed, partner with the business unit leads to document project scope and business requirementsOversee backlog grooming, including ongoing prioritization with the business units and removal of requests that are not aligned with Peacock’s overarching strategyCommunicate business prioritization to the Technology PMO to inform roadmap planningCreate and publish views for a variety of audiences within the Peacock universeSteer and create agenda/materials for a series of meetings, including an In-take Review Board that vets new requests and Backlog Management to prioritize existing requests

- 7+ years’ experience in either the project management or business analysis field
- Experience working across digital media functions, including content, marketing, business development, technology, ad sales, data and research
- An attention to detail while reviewing requests for completeness and quality
- Ability to clearly and concisely articulate complex concepts for a variety of audiences
- Ability to organize meetings including creating pertinent agendas, managing conversations, and summarizing the results into a set of decisions made and next steps

- Interested candidates must submit a resume/CV through to be considered
- Must be willing to work in New York
- Must be willing to submit to a background investigation
- Must have unrestricted work authorization to work in the United States
- Must be 18 years or older

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

We are one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news and information to a global audience.

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