Institutional Sales Data Analyst

New York City, New York or Scranton, PA
salary DOE + extensive benefits package
Feb 14, 2020
Data & Analysis, Sales
Metro Area
New York
Full Time

W.W. Norton is seeking an Institutional Sales Data Analyst to join its Institutional Sales department. The Institutional Sales Data Analyst will need to be an analytical professional who will oversee refinement of existing data systems and ensure accuracy of current information.  Competitive candidates will possess a strong aptitude for creative problem solving and managing technological systems.  

Essential Job Responsibilities Include:
• Confirm that Institutional Sales data is in compliance with Norton’s internal operational standards and update the data as needed.
• Collect, track and review billing data in transparent manner for internal review.
• Complete monthly audits in collaboration with large vendors to identify unreceived payments and recommend systemic improvements.
• Manage customer opt-outs and maintain internal records.
• Oversee delivery of reliable data to our business and sales management teams for calculating bonus payouts and sales goals. 
• Review current processes in place for institutional sales ordering, billing and tracking and make recommendations for improvement.  

Please note that this job description is not designed to cover all activities required of the employee.  

Required Qualifications:
• Professional demeanor and deep knowledge of Microsoft Excel.
• Experience in higher education publishing is preferred, though not essential.
• Knowledge of higher education publishing.
• 2+ years of related professional experience.
• Experience in data management or analysis.
• Ability to learn new systems quickly.
• Ability to work with large data sets.
• Excellent organizational skills.
• Ability to extrapolate conclusions from large data set.
• Bachelor’s Degree.
• Must be able to work standard business hours from Norton’s NYC headquarter office or Scranton, Pennsylvania facility.
• Employment eligibility to work with W.W. Norton & Company in the US is required.   

About Norton

W. W. Norton has been publishing exceptional books since 1923.  As an independent company owned wholly by its employees, we are unique among publishers and offer a different kind of company culture.  As employee owners, we all work hard to achieve a common goal: to produce the best books and media possible--valuing the content above all--at ethical prices.  In our 93-year history, Norton has published the work of Nobel laureates, master teachers, and Pulitzer Prize winners.  We have produced books that are warmly received and books that stir up controversy.  But one thing never changes—our commitment to remain a strong, independent house that seeks out the best authors and scholarship to challenge, engage, and educate students and the public.

W. W. Norton & Company is an equal opportunity employer. Employment with W. W. Norton is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, age, color, sex, religion, veteran status, national origin, marital status, mental or physical disability or any other legally protected status. Those applicants requiring reasonable accommodation to the application/interview process should notify the human resource manager.