Event Production Technician

FIRST, New York, NY

FIRST is a growth agency with a boutique feel.

Duration: Full-Time

In this capacity, the ideal candidate would represent the FIRST brand as an implanted team member for a well-known technology company. The Event Technician will be responsible for executing the technical production for mid-level events requiring support with Audio/Video, staging, lighting and design needs. The role requires strong technical understanding and practical experience operating event production systems, with extensive experience in A/V and technical direction for both corporate events and live experiential events.

For events, the goal is to provide a seamless technology experience to all attendees, press and partners, as well as create a more efficient and reliable technical environment for event staff and vendors. In this role you’ll work with internal teams as well as external clients and vendor partners on a daily basis.

  • Operate event production equipment including but not limited to Yamaha CL 5, ETC CS20-AV lighting console, Ross Carbonite, and PTZ camera controller 
  • Provide feedback to facility Team Lead on event production equipment usage and efficiency including but not limited to Yamaha CL 5, ETC CS20-AV lighting console, Ross Carbonite, and PTZ camera controller 
  • Actively liaise with the event production Team Lead to provide feedback and suggestions on possible enhancements and improvements to the space identify to Team Lead new and alternative ways of approaching FIRST’s technical production offering to clients 
  • Manage client expectations on production challenges, proactively providing solutions 
  • Oversee and coordinate building of staging and A/V set up on-site as required 
  • Perform day-to-day housekeeping and maintenance of a hi-tech conference venueProvide full event production support including but not limited to forwarding slide decks, video playback, live stream coordination, graphic support, multi camera operation
  • Basic editing of video footage to provide clients with recordings of their event 
  • Coordinate with systems engineers on troubleshooting and incident resolution Provide white glove customer service to clients and stakeholders


  • 3+ years’ experience within the technical event production/broadcast environment Bachelor’s Degree preferred but not required 
  • Full understanding of audio visual technology and advancements including lighting, audio/video output, rigging and power 
  • Proficiency with LED walls and WATCHOUT, is highly preferred experience working with the following equipment/tools is helpful but not required: Yamaha CL series desks; Final Cut ProX; Keynote; Google G-Suite; ETC Ion lighting desk; Crestron Control systems, ROSS Carbonite desks, Panasonic PTZ camera controllers, Dante Controller, Shure Wireless Workbench, PlaybackPro, and Clear-Com systems, Meyer Galileo.
  • Proficient in the technical delivery of high-quality events 
  • Video output experience with strong technical understanding of systems
  • Experience operating event production systems 
  • Excellent communication and customer service skills are a must to build and maintain relationships 
  • Ability to prioritize while adhering to critical project timelines in a fast-paced environment 
  • Experience managing day-to-day changes at every level of detail 
  • Ability to manage many projects at once with varying levels of production
  • Knowledge of PTZ cameras and controllers Knowledge of broadcasting (especially streaming to the internet)


  • Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings 
  • Work intelligently and ensure that team management is aware of problems or issues which negatively affect productivity 
  • Build excellent relations with the team, clients, vendors, and key venues through positive communications 
  • Ensure knowledge is shared within the team to enable them to work smarter 
  • Work on ad hoc requests as required, typically during quiet times


FIRST is a leading global brand experience agency with teams in New York, Los Angeles, London, Dublin, Singapore and Hong Kong. Some of the world’s most recognized companies trust us to develop strategies, and design, plan and produce engaging events. FIRST clients span many industries including financial services, aerospace, technology, consumer electronics, medical and healthcare, automotive, media and the nonprofit sector. We are on Event Marketer’s “Top 100 Event Agencies” and “Best Places to Work in Events” lists. We’ve also been recognized by Crain’s New York Business as one of the Top 100 “Best Places to Work in NYC”.


Want to learn more about FIRST? Visit FIRST's website.