Account Manager, Advanced TV/Media Experience

The Account Manager is the operational point of contact for FOXNext’s key advertising business relationships. In this role, the Account Manager will be responsible for providing strategic oversight to pre-and post-sale activities to ensure client satisfaction as well as the development and growth of the relationships.

A SNAPSHOT OF YOUR RESPONSIBILITIES

• Partner with Sales on all aspects of campaign planning, launch execution, optimization, and recap with sales and other internal groups and support teams for key clients
• Outline and advise on new and innovative opportunities through client calls or emails with sales and activation as needed
• Knowledgeable of client current events and business affairs
• Establish regular contact with customers to ensure their needs are met, work with Sales Planner in measuring progress and proactively address issues and develop solutions
• Liaise with internal groups as needed to troubleshoot and deliver solutions to clients
• Up-sell and renew existing campaigns/clients, with new, innovative, on-strategy ideas that focus on retention and growing business
• Manage client relationships and client satisfaction, including determining client goals, deliverables, approvals, and asset management in order to achieve the best results and campaign success
• Communicate directly with agencies, clients, internal teams, and outside vendors as necessary on custom program implementation
• Develop forward-thinking, data-driven analysis and recommendations that align with client goals and quantify high-impact opportunities with clear recommendations to pitch to clients
• Represent the voice of our clients to help shape product enhancements and become an expert on-site content, editorial specials, and new ad units to create the strongest media plans possible
• Work with Data product vendors to build and maintain Optimized Linear and Linear Programmatic deals

WHAT YOU WILL NEED

• 2+ years of relevant professional experience, Advertising field preferred
• 2+ years of Linear and/or digital planning experience
• Demonstrated success at working with cross-functional teams and building strong relationships internally and externally
• Proven track record of client customer success, stakeholder management, and ability to drive incremental revenue
• Strong attention to detail, good follow-up, and ability to generate creative solutions to meet client needs
• Ability to multi-task across multiple projects and stakeholders
• Excellent organization and communication and skills
• Experience in Sports and Entertainment preferred
• Proficient in PowerPoint, Keynote, Word, Excel

NICE TO HAVE, BUT NOT A DEAL BREAKER

• BS in Marketing or Business (or another related field)