Communications Vice President

Kellen, New York, NY or Washington, DC USA

Work at Kellen

Salary: Competitive salary with benefits.

Level: Executive (Director, VP, Department Head)

Duration: Full-Time

Essential Functions

Communications Strategy, Vision, and Leadership

  • Develops and implements integrated strategic communications plans, including key messages, to advance clients’ brand identify; broaden awareness of programs and priorities; and increase the visibility of programs across key stakeholders’ audiences.
  • Creates marketing/PR strategies that will allow client organizations to cultivate and enhance meaningful relationships with targeted external audiences, including the media and key influencers.
  • Identifies challenges and emerging issues facing client organizations and works with clients to recognize internal and external communications opportunities and solutions and defines and executes appropriate strategies to support them.
  • Serves as a senior communications counselor to clients’ leadership.
  • Manages clients’ profitability according to company guidelines and metrics, and works with Finance to produce regular client forecasts, analyses, and staff utilization reports.

Communications Operations

  • Oversees the development of clients’ communications including annual reports, marketing collateral materials and electronic communications, website and new media, as well as vendor relationships.
  • May serve as spokesperson and lead point person on media interactions that help promote and/or impact client organizations.
  • Oversees the active engagement, cultivation, and management of press relationships to ensure adequate coverage surrounding client programs, special events, public announcements, etc.
  • Business Development, Networking, and Thought Leadership
  • Acts as a brand ambassador for the company, representing Kellen at client networking events, conferences, and or related association groups. Establishes and maintains relationships with relevant organizations. Makes connections that may lead to additional business/new clients.
  • Identifies speaking engagements to position self as a thought leader in the communications space.
  • Drafts op-eds and articles for submission to relevant publications and outlets.
  • Grow accounts by consulting with existing clients to identify additional services that may be of benefit.
  • Team Leadership
  • Administers and manages policies, procedures, standards, and practices of department to ensure effective and consistent operations.
  • Recruits, hires, trains, supervises, coaches, and evaluates assigned employees according to Kellen’s policies and procedures, ensuring the overall effective functioning of the department, and consulting appropriate Human Resources staff as indicated.
  • Provides guidance and direction for development of employees to improve the overall professionalism of the department and the company.
  • Performs standard supervisory administrative duties including: weekly scheduling, time sheets, expense reports, etc.
  • Ensures satisfaction of team’s clients and works with client team to resolve client-level issues and ensure ongoing profitability.
  • Acts in an advisory capacity, offering feedback on corporate level programs in HR, business development, marketing, etc.
  • Ensures alignment of team to Kellen’s mission, vision, and organizational goals.


  • Bachelors’ degree in journalism, communication, public relations, marketing, or other related discipline.
  • 10 to 12 years’ experience in a communication role; agency experience highly desired.
  • Demonstrated experience and leadership in managing comprehensive, strategic communications, media relations, and marketing programs, to advance an organization’s mission and goals.
  • Strong leadership experience with the ability to positively manage and motivate a team.
  • Demonstrated skill and comfort in proactively building relationships with top tier reporters and editors, and in successfully positioning subject matter with the media to achieve high-impact placements.
  • Polished communication skills, both written and verbal, and interpersonal skills, including conflict resolution; ability to diplomatically challenge the status quo with a logical argument in support of the change with an understanding of the risks involved and/or downside.
  • Ability to establish credibility and build collegial relationships with all levels of staff.
  • Effective planning and organization skills to effectively manage multiple client relationships/associations at any given time. Reliability to maintain established schedule, manage time and priorities, and meet commitments and deadlines.
  • Innovative thinker with a track record of translating strategic thinking into tactical action plans and output.
  • Flexibility, adaptability, and the ability to effectively manage through change and transition.
  • Excellent ‘pitch’ and presentations skills.
  • Proactive and collaborative working style.

Supervision Exercised
Supervises a team of Communications professionals and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Physical Demands

This job operates in an office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets and fax machines.
  • This is largely a sedentary role; however, some filing is required; this would require the ability to lift files, open filing cabinets and bend or stand as necessary.
  • This position requires frequent verbal, written, and interpersonal communication skills
  • This position requires basic math skills to calculate formulas, commissions, discounts, etc.

Travel Requirements
Travel may be necessary, up to 25% of the time and may be by travel by air, car, or rail.

Kellen EEO Statement
Kellen does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of Kellen to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works.

About Kellen

Kellen is a global association management and communications company born to help build stronger not-for-profit organizations, so they can make the greatest impact. We do it by freeing volunteer leaders from the constraints, inertia, and fear holding them back and then empowering them with the strategic thinking, best practices, technology, and top talent they need to achieve their goals.


Want to learn more about Kellen? Visit Kellen's website.