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Rental Agent

NBCUniversal, LLC, Universal City, California

Create the extraordinary.

Level: Manager (Supervisor)


Summary:
NBCUniversal seeks a creative, self-motivated individual with +5 years of experience in Film and Television Rental industry. The Lighting and Grip Rental Agent is a FT position maintaining the flow of Lighting and Grip paperwork while assisting in office responsibilities.

Section 1: Main Areas of Responsibility
  • Provide outstanding customer service to existing and potential clients, including production management, production crews, and studios management by being courteous, responsive, and resourceful
  • Maintains good, positive relationships with customers and vendors
  • Receives and quotes orders for lighting, grip, and rigging equipment
  • Process day to day production requests for film and television productions support equipment and packages
  • Coordinate customers pick-ups and deliveries
  • Maintain customer show files in an accurate, detailed manner in all areas, including main packages, add-on’s, exchanges, PO’s, sub-rentals, missing and damaged equipment, and returns (wrap)
  • Communicate with warehouse staff on all equipment order processing, order changes, equipment exchanges, and inventory stock-checks
  • Process/Complete short lists to assist in the sub-rental or purchase decisions with the Director as required
  • Accurately process purchase orders and negotiate sub-rental or equipment vendors to achieve discount pricing
  • Ensure completed paperwork is appropriately organized and sent to the billing department
  • Keeps up-to-date with industry trends and new developments in Lighting and Grip Equipment
  • Be able to resolve issues as they arise
  • Assists with annual inventory and quarterly cycle counts
  • Provide assistance with special projects as required


• Must be computer literate with detailed working knowledge of Microsoft Office Programs (Word, Excel, Outlook) required.
• Broad understanding of motion picture and television production support services, including lighting, grip, and electrical equipment.
• Must have a strong understanding of LED Technologies and its impact on the industry.
• Strong background in asset management with the ability to ensure maximum utilization of assets across all productions
• Exceptional customer service skills with a strong sense of urgency
• Able to organize, prioritize and execute numerous orders in tandem
• Accuracy & strong attention to detail is essential

• Experience working with and supporting multiple stakeholders, vendors, and customers.
• Ability to interact with all levels of personnel, operational supervisors, and front line crew.
• Ability to navigate through very complex situations and personalities.
• Strong communication and written skills.
• Ability to understand multiple operating systems. Experience with RTPro preferred.
• Must be an effective trouble shooter, communicator, and problem solver
• Must handle stressful situations professionally and confidentially as well as interact with co-workers and clients professionally.

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

About NBCUniversal, LLC

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Visit NBCUniversal Careers.

NBCUniversal, LLC

Want to learn more about NBCUniversal, LLC? Visit NBCUniversal, LLC's website.