Director, NCSI - NBC Sports Next

NBCUniversal, LLC, See List Below, Multiple Locations

Create the extraordinary.

Level: Manager (Supervisor)

National Center for Safety Initiatives, LLC (NCSI), a SportsEngine company, is seeking a Director to lead the business. SportsEngine is a part of the NBC Sports Next business, and this role would preferably be filled in one of our headquarter locations in Minneapolis, MN, Orlando, FL, or Stamford, CT.

NCSI is an exciting, growing company with the overarching mission of eradicating harm in organizations and communities by providing background screening and risk management tools. We are a digital business focused on customer service. Our target client base is sports organizations who serve youth and other vulnerable populations. We are looking for people who are detail-oriented, reliable, and who share our passion to protect.

Job Overview
The Director of NCSI will be the most senior leader of the NCSI business. This includes overseeing our screening operations, client services, compliance and additional business operations functions. This role will report into the Sr. Director of the Safety and Growth businesses for NBC Sports Next.

Role and Responsibilities include:
  • Provide day-to-day leadership and management, cultivating a high-performance team, and attracting, retaining and developing high-potential team members.
  • Coordinate effectively across operations, client services, sales & account management, and other key stakeholders to ensure that all teams have the relevant information and tools, and are working together effectively.
  • Offer on-going support and communication to team members, and establish expectations for the NCSI team including work productivity and quality, and report this information at regular intervals to employees and to leadership.
  • Regularly engage with vendors to ensure innovative products and services are being utilized; work to manage gross margin; and act as the primary point of contact owning the process for finding new providers, renegotiating terms, testing data, and addressing any quality issues
  • Own business and operational reporting including revenue, screening volume, utility, turnaround time, etc.
  • Liaison with sales to ensure that appropriate pricing is being applied, and that the business maintains appropriate margins
  • Manage local finance and administrative responsibilities for the NCSI business
  • Coordinate with the Sr. Manager of Screening Operations and the Sr. Manager of Client Services to evaluate resources, ensure productivity goals are met, and manage costs.
  • Ensure relationships are being effectively managed with all of our clients - from the largest national governing bodies to our thousands of youth sports and volunteer organizations, and deliver a consistent, reliable experience for our registrants.
  • Ensure the legal and regulatory compliance of the business, overseeing internal legal/compliance department, as well as working with outside counsel, and managing our PBSA accreditation.

  • 3+ years of management experience inside a high-growth, fast-paced environment (required)
  • Experience with a digital business, including a focus on improving and evolving the use of digital platforms and tools, and the facilitation of high-end customer service 
  • High capacity for strategic thought and the ability to formulate insights and opinions around complex business problems
  • Proven experience working effectively with multiple internal and external stakeholders, cultivating a winning strategy and culture
  • Strong written and verbal communication skills with the ability to discuss technical issues clearly and concisely.
  • Enthusiastic, hands-on, charismatic leader with exceptional communication skills

  • Experience in the background screening industry, preferably with search vendors, and/or credit reporting agencies is preferred
  • Bachelor’s degree (or equivalent) from an accredited College or University preferred.

NBC Sports Next is where sports and technology intersect. We’re a subdivision of NBC Sports and home to all NBCUniversal digital applications in sports and technology within our three groups: Youth & Recreational Sports; Golf; and Betting, Gaming & Emerging Media.

At NBC Sports Next, we make playing sports better through innovative technology and immersive experiences for athletes, coaches, players and fans. We equip more than 30MM players, coaches, athletes, sports administrators and fans in 40 countries with more than 25 sports solution products, including SportsEngine, the largest youth sports club, league and team management platform; GolfNow, the leading online tee time marketplace and provider of golf course operations technology; GolfPass the ultimate golf membership that connects golfers to exclusive content, tee time credits, and coaching, tips; TeamUnify, swim team management services; GoMotion, sports and fitness business software solutions; and NBC Sports Edge, a leading platform for fantasy sports information and betting-focused tools.

At NBC Sports Next we’re fueled by our mission to innovate, create larger-than-life events and connect with sports fans through technology that provides the ultimate in immersive experiences.

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Youth & Recreational Sports is comprised of technology platforms, such as SportsEngine, GoMotion, TourneyMachine, and TeamUnify that enable athletes, parents, coaches and team administrators in the youth and recreational space to manage their organizations, collect payments, share schedules, find programs to participate in and connect with other families. Additionally, NCSI enables leagues and organizations to properly screen and train coaches in an effort to keep kids safe.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

About NBCUniversal, LLC

We are one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news and information to a global audience.

NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks, and a premium ad-supported streaming service. NBCUniversal is a subsidiary of Comcast Corporation.

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. We take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Join us.

NBCUniversal, LLC

Want to learn more about NBCUniversal, LLC? Visit NBCUniversal, LLC's website.