Coordinator, Digital Product & QA/QC

NBCUniversal, LLC, Miami, Florida

Create the extraordinary.

The Coordinator, Digital Product & QA/QC is responsible for helping drive initiatives that will continuously improve our approach towards testing in order to meet NBCUniversal International’s goals in the LATAM region. You will work alongside the digital product team and developers to test and deliver the next generation of our product to the international community. As the QA Coordinator you will review and analyze system requirements, while keeping a user's perspective in mind; You will be responsible for translating these requirements into test cases, identifying defects, and driving them to resolution. Ideally, the candidate will possess a drive for thinking creatively to resolve complex problems and enjoy contributing to solutions. This role will be involved in monitoring all platforms and devices to ensure the product is being delivered as intended.

Job Duties
  • Provide quality assurance for UniversalPlus and related websites or applications on all devices.
  • Execute manual test cases, report defects, and maintain regression suite for web and mobile applications.
  • Experience creating automation tests for mobile and web.
  • Responsible for refining and managing UniversalPlus’s QA process to ensure the delivery of high-quality, error-free deliverables.
  • Provides technical support in a timely and professional manner across all performance related platforms and systems.
  • Responsible for monitoring and providing critical troubleshooting for all sites and devices to ensure releases are being delivered as intended.
  • Ensure that new features that are slated for implementation will be incorporated in a timely manner and integrated into the regression scripts.
  • Identifying, reporting, and tracking product defects, as well as addressing the need for additional product functionality in a clear and concise form.
  • Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
  • Perform post deployment validation testing.
  • Collaboration with stakeholders, developers, and product to ensure transparent communication.
  • Some on call support is required for after-hours product emergencies.

The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company.

Basic Qualifications

• 2+ years’ experience working with a Media, Advertising or TV industry
• High Level of proficiency with the MS Office applications (incl. Outlook, Word, Excel, Access, and PowerPoint, HTML, Javascript)
• Language: Fluent in Spanish & English.

Additional Job Requirements

• Interested candidate must submit a resume/CV through to be considered
• Must be 18 years or older
• Must be willing to submit to a background investigation
• Must have unrestricted work authorization to work in the United States

Desired Qualifications

• Experience with test management and defect tracking tools.
• Novice to intermediate level of experience with automation or performance testing tools such as Selenium and WebDriverIO.
• Postman or other API testing experience.
• Familiarity with JIRA and the Atlassian suite of tools.
• Desire to build and evolve automation and development skills.
• Understanding of Software Development Life Cycle processes and the QA lifecycle and methodology.
• Knowledge of the OTT ecosystem.
• Innovative thinker with acute awareness of managing competing initiatives.
• Strong analytical and interpersonal skills with ability to work independently and collaboratively.
• Ability to set and self-manage goals, deadlines and multiple assignments concurrently in a project-based environment.
• Familiarity with emerging video and mobile product landscape.
• Ability to thrive in a continuously changing environment.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

About NBCUniversal, LLC

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

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NBCUniversal, LLC

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