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Design Director, Platforms & Partner Experiences

NBCUniversal, LLC, New York, New York

Create the extraordinary.

Level: Manager (Supervisor)


ABOUT US:
At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

POSITION OVERVIEW:
At the NBC News Group, we're responsible for the best, most impactful news brands in the industry, including NBC News, MSNBC, Today, and E!. We care passionately about news and our ability to help our customers to get informed and inspired about what's important to them (and us.)

The NBC News Group Product Design team is a diverse group of passionate, hard-working and highly collaborative people. We are looking for a detail-oriented, innovative, thought leader to join our team as our new Design Director, Platforms & Partner Experiences and we are hoping it might be you.


The Job:
  • Lead, coach and mentor a talented team of data-driven, customer-centered product designers to design for interconnected screens, user flows, and prototypes.
  • Shapes design strategy and vision for NBC News Group Digital partner experiences, mulit-tenant design systems and cross-platform UX
  • Channel broader NBC News Group design vision, strategy and principles across the portfolio of news brands and products.
  • Set cohesive strategy and vision to elevate our digital products and work with cross-functional teams to deliver value for customers and business.
  • Sets the tone for team communication, managing peer and stakeholder expectations.
  • Strong grasp of theories, concepts, and methods of UX research and user-centered design
  • Partner with CX and X Research as necessary, ensure team conducts experiments to discover consumer needs and opportunities. Align resources to execute.
  • Model and share frameworks to do design research, synthesis, ideation and facilitation.
  • Ensures team’s hard skills in design, discovery, and domain expertise are at level.
  • Coach and advocate for your team, inspiring and elevating them to their best potential.
  • Actively manages direct reports, setting goals and gives follow-up feedback.
  • Manages career growth of team through 1:1 feedback and assignments. OR
  • Provide regular feedback and manage career development.


Required Qualifications:

• 10+ years of experience as a product designer with
successful outcomes for digital products, reaching millions
of users, preferably in a media context.
• 5+ years of experience as a hiring, managing, and
mentoring successful multiple designers.

Desired Characteristics:

• Managed high performing team of in-house designers
who were embedded in Pods, Agile or Scrum teams
• Advocate for design best practices, integrating UX
Research and building meaningful customer
experiences.
• Expert in design research with a dedicated human-
centered approach to problem solving.
• Highly experienced in design thinking and product
discovery.
• Excellent communication and presentation capabilities,
articulating ideas effectively and without bias.
• High energy level and a strong work ethic, someone who
is self-driven.
• Systems-thinker with deep knowledge of cross-platform
design & visual system creation and effective
implementation.
• Digital platform, design system, domain spaces (video,
authentication, e-commerce) and news industry subject
matter expertise.
• Takes an active, participatory role in defining how, what
and why the work we do is approached and executed
(explain the “why”).
• Comfortable managing design operations.
• Holds the team accountable for high quality product
design and timely cross-functional communication.

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

About NBCUniversal, LLC

We are one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news and information to a global audience.

NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks, and a premium ad-supported streaming service. NBCUniversal is a subsidiary of Comcast Corporation.

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. We take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Join us.

NBCUniversal, LLC

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