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Manager, WW Platform Feature Servicing

NBCUniversal, LLC, Universal City, California

Create the extraordinary.

Level: Manager (Supervisor)


DIVISION PROFILE

NBCUniversal Global Distribution is responsible for the sales and distribution of NBC Universal product to all forms of television and new media platforms in over 200 territories across the globe, its revenue portfolio exceeding $5Bn per year. This includes a rich library of more than 4,200 feature films and 110,000 television episodes, including current and classic titles, non-scripted programming, sports, news, long-form and short-form programming, and locally produced content from around the world. NBCUniversal Global Distribution is a division of Comcast NBCUniversal.



OVERVIEW

The Manager will be responsible for servicing Feature Film and promotional materials to a select group of Worldwide Electronic-Sell Through, Video-On-Demand and Premium Video-On-Demand clients who license product from NBC Universal. This position will be responsible for setting up delivery in a timely fashion and in accordance with contractual terms.



RESPONSIBILITIES
  • Interact with Sales, Sales Administration, Legal, Marketing, Publicity, Technical Services and outside Post Production and Storage facilities to ensure that all necessary materials are properly created and provided for the EST/VOD/PVOD markets.
  • Review contractual terms to determine their impact on operations, advise Sales and Business leads, and ensure license agreements are properly approved before the delivery of assets.
  • Work in conjunction with all teams responsible for distribution of Feature Film product to our clients in order to optimize workflows, i.e. SVOD.
  • Maintain reports of all product licensed, delivery requirements, and status of servicing. Update purchase order and inventory systems with relevant delivery and invoice information.
  • Manage the research of materials needed to service clients including time sensitive launches.
  • Investigate and resolve material rejections.
  • Deal with inquiries from clients, responding to all questions and concerns regarding NBC Universal Feature Film product.
  • Collaborate with local media team leads, in both London and LA, to ensure overlapping workflows/processes are in sync across the department.
  • Improve, establish & implement processes and policies to increase efficiencies and productivity through automation.
  • React quickly to resolve short-term issues without losing track of longer-term tasks; prioritize requests, self-direct and maintain focus under strict deadline pressure and concurrent priorities.
  • Be willing to attend industry meetings and conferences to expand knowledge of Content Distribution Business and become a Subject Matter Expert.
  • Assist in metadata and art delivery when needed.
  • Utilize Client portals for the purpose of tracking materials and problem solving.
  • Perform other related duties as requested by management.


    The responsibilities associated with this position are not limited to the above description and may be modified at any time by the company.


  • BASIC QUALIFICATIONS
  • Bachelor’s Degree or Higher.
  • Minimum of four years’ experience in digital distribution operations (preferably with EST/VOD/SVOD clients. i.e. Amazon, Google), Database & Analytics or related fields.
  • Advanced Knowledge with Excel, including Macros (VBA), Databases, Pivot Tables, VLOOKUP, and other Advanced Formulas.

    ADDITIONAL JOB REQUIREMENTS
  • Interested candidates must submit a resume/CV online to be considered.
  • Must be willing to work in Universal City, CA.
  • Must have unrestricted work authorization to work in the United States.

    DESIRED CHARACTERISTICS
  • Knowledge of videotape, digital encoding formats and electronic delivery methods.
  • Understanding of component-based workflows.
  • Project management skills – able to collect project requirements from stakeholders, author a plan of action with goals and timelines, delegate tasks efficiently with concise instructions, and follow through completion without missing deadlines.
  • Must work effectively under own initiative and strict deadlines.
  • Critical thinker capable of processing and applying new complex information.
  • Superior ability to communicate clearly and professionally with both internal and external clients/customers.
  • Detail oriented problem solver capable of identifying the problem, thinking of, and implementing a solution.
  • Must work effectively under own initiative and strict deadlines.
  • Ability to adapt quickly to new technologies, changing priorities, and processing systems.
  • Proven leader with the ability to motivate others and accomplish group goals.
  • Foreign Language Skills a plus, but not necessary.
  • Positive work ethic with high degree of integrity and professionalism.

    NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

    Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

    NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

    NBCUniversal is an equal opportunity employer and will provide reasonable accommodations as required by applicable federal, state, and/or local laws.
  • About NBCUniversal, LLC

    NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

    Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

    Visit NBCUniversal Careers.

    NBCUniversal, LLC

    Want to learn more about NBCUniversal, LLC? Visit NBCUniversal, LLC's website.