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Sr. Director of Product, Global Personalization, Peacock

NBCUniversal, LLC, See List Below, Multiple Locations

Create the extraordinary.

Level: Manager (Supervisor)


Welcome to Peacock, the dynamic new streaming service from NBCUniversal. Here you’ll find more than a job. You’ll find a fast-paced, high-flying team for unique birds that want to be at the epicenter of technology, sports, news, tv, movies and more. Our flock works hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment.

As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us. We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent.

Here you can fly to new heights!

Peacock’s Personalization team helps every user discover content they want to watch as quickly as possible. The team identifies, builds, and optimizes a variety of machine learning and recommender models that power personalization across the product. We are looking for a seasoned product leader to define, drive, and execute the vision and strategy of Peacock personalization partnering with a globally distributed full-stack personalization team of data analysts, data scientists, engineers, and editors.

In This Role, You Will
  • Define and drive the vision, strategy, and roadmap for Peacock’s suite of personalized product experiences
  • Clearly articulate, evangelize, and align the organization behind the personalization strategy and value proposition
  • Identify how to scale Peacock’s personalization capabilities to meet our growing international reach
  • Lead cross-functional efforts to accelerate the impacts of personalization on our users and the business
  • Build machine learning powered products that address each stage of the user lifecycle
  • Partner with Data Science and Technology teams to research, develop and iterate on Machine Learning models
  • Deeply understand business considerations, competitive landscape, and best practices to drive optimal streaming video experiences
  • Manage, mentor, and motivate a growing team of product managers
What You Have
  • Passion to learn our users, their lifecycle, and behaviors.
  • Understanding of modern ML/AI approaches and experience with personalization and recommendation products
  • Experience leading personalization efforts in a media product
  • Ability to clearly identify the tradeoffs of product KPIs and decisions
  • A desire to work closely with data scientists, engineers, and internal/external stakeholders.
  • Distinguished verbal, written and interpersonal communication skills
  • An appreciation for TV/entertainment
  • Strong analytical skills to evaluate a wide range of detailed information, clearly identifying the important points to determine coherent approaches to problems
  • Flexibility to quickly adapt to rapidly changing priorities and deadlines
  • Enthusiasm to be positive, confident, energetic and display a willingness to lead


• 5+ years managing product managers
• 5+ years working in data-intensive field working (ex. building recommendations or other machine learning-related products)
• Experience with feature A/B testing, metrics analysis and rapid experimentation
• Experience in consumer-facing media product
• Experience converting business ideas and research into well-thought-out and timely product releases
• Experience working in an Agile software development environment
• Software literacy and comfort with various product tools such as Jira, excel and Adobe Analytics



NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

NBCUniversal is an equal opportunity employer and will provide reasonable accommodations as required by applicable federal, state, and/or local laws.

About NBCUniversal, LLC

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Visit NBCUniversal Careers.

NBCUniversal, LLC

Want to learn more about NBCUniversal, LLC? Visit NBCUniversal, LLC's website.