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Manager, Operations - Games & Digital

NBCUniversal, LLC, Universal City, California

Create the extraordinary.

Level: Manager (Supervisor)


Universal Brand Development Overview:
Universal Brand Development globally drives expansion of the company's intellectual properties, franchises, characters and stories through innovative physical and digital products, content, and consumer experiences. Along with franchise brand management, Universal Brand Development's core businesses include Consumer Products and Games and Digital Platforms based on the company's extensive portfolio of intellectual properties created by Universal Pictures, Illumination and DreamWorks Animation. Universal Brand Development is part of NBCUniversal, a subsidiary of Comcast Corporation. www.universalbranddevelopment.com.

Universal Brand Development is committed to leading transformation by attracting and retaining a diverse workforce of the highest caliber. We are committed to celebrating diversity, fostering inclusive, equitable environments by honoring the experiences, perspective, and uniqueness of each individual.

Summary:
The Manager, Operations is responsible for project management, Greenlight calendar, bi-weekly Product Reviews and coordination and collation of supporting materials for games and digital media in all stages of development from strategic analysis to live operations through to sunset within Universal’s Games and Digital Platforms. This role will take an active role in coordinating efforts to prioritize, analyze and implement business processes through coordination and communication with the broader Games team. This role is also responsible for helping identifying risks throughout entire development cycles and conduct post-mortems evaluations to ensure continued operational improvements. This position reports to the VP, Finance and Operations.

Responsibilities include:
  • Oversight of Project Management on all games and Digital Media projects and/or initiatives
    • Own and drive Project Management processes
    • Work with all partners to provide a vetted project plan and tracking strategy
    • Drive the process to coordinate with Production, Marketing and Business Development teams to track schedule/budget
    • Continuously asses risk and mitigation plans provided by partners, or internal teams and provide schedule/project impact
  • Greenlight Process
    • Own and drive the group’s Greenlight (GL) calendar and meeting cadence
    • Drive the process to coordinate with Exec team to prioritize GL calendar
    • Ensure team is prepared at all stages of Greenlight from Due Diligence through Sunset meetings.
    • Provide template for teams to utilize during GL process
  • Bi-Weekly Product Reviews
    • Own and drive the group’s bi-weekly Product Review and Product Update calendars and meeting cadence
    • Take meeting notes and communicate out to organization post meetings
    • Provide teams with follow up action items and next steps from reviews
    • Provide templates for teams to utilize for meetings, as appropriate
  • Develop strategies to manage group’s Operations function with VP, Finance and SVP, Production


Qualifications/Requirements:
• Bachelor’s degree
• 5+ years of project management and/or production operations within an interactive and/or mobile games environment
• Expert in Agile/Scrum methodology
• Basic technical knowledge of Games and Website development processes
• Track record of shipped games in project management function
• Prior experience managing teams in multiple development environments
• Excellent project management and communication skills
• Ability to present and speak at the Executive Level

Eligibility Requirements:
• Interested candidates must submit a resume/CV online to be considered.
• Must be willing to submit to a background investigation.
• Must have unrestricted work authorization to work in the United States.
• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
• Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols if Company determines your job position requires accessing an NBCUniversal worksite.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Desired Characteristics:
• Excellent verbal and written communication skills
• Strong influencing skills and the ability to manage multiple stakeholders

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

NBCUniversal is an equal opportunity employer and will provide reasonable accommodations as required by applicable federal, state, and/or local laws.

About NBCUniversal, LLC

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Visit NBCUniversal Careers.

NBCUniversal, LLC

Want to learn more about NBCUniversal, LLC? Visit NBCUniversal, LLC's website.