Manager, Emerging Business & Partnerships

The Position

The Manager of Emerging Business & Partnership Operations will lead a team of Campaign Managers and Specialists responsible for gathering all digital campaign media assets, setup, trafficking, campaign pacing, billing reconciliation, & wrap up decks. The Manager will work closely with Sales Management, Ad Platforms, Planning and Product teams to lead ad integration efforts and provide best in class customer service. This role will be charged with managing ad operations & account services efforts across NBCU’s digital apps, websites, mobile, set-top box, off-platform distribution partners and emerging products and platforms.

Responsibilities:

• Day to day team management including on-boarding, growth and development of direct reports
• Drive team efficiency to meet SLA's and other key business metrics
• Proactively troubleshoot delivery and technical issues to ensure revenue recognition.
• Communicate technical issues in a manner that is easy for a non-technical audience to understand
• Provide training (technical ad specs, troubleshooting delivery issues understanding delivery priorities, optimization of campaigns, ad products, etc.) to Sales, Planning and Sales Operations as needed
• Develop strategic relationships with our business partners and vendors
• Establish and improve workflow, processes, and establish goals for measuring and improving product output (quality, conformity, scalability, and sustainability)
• Contribute to Leadership meetings and strategically drive innovation

• Minimum of Bachelors Degree
• A minimum of 5 years Ad Operations experience
• Flexible and willing to continuously learn in an evolving ecosystem
• Ad serving/ad technology fundamental knowledge
• Understanding of digital video & display
• Must be an exceptional Specialist that has demonstrated ability to improve and follow process, troubleshoot issues, communicate effectively to management, and serve as a leader amongst their peers.
• Strong understanding of common digital platform capabilities including desktop, mobile, video required as well as web technologies and technical architectural needs including HTML5, CSS3, Responsive Design

Eligibility Requirements
• Interested candidates must submit a resume/CV through nbcunicareers.com to be considered
• Willingness to travel and work overtime
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older

• Knowledge of OperativeOne, Google Ad Manager and/or Freewheel is preferred
• Excellent ability to project manage initiatives
• Proven computer skills and knowledge of Microsoft Office Products (Microsoft Excel,
• Word, PowerPoint, etc.)
• Detail orientation, commitment to quality work product and well organized.
• Strong analytical and problem-solving skills
• Ability to work independently, multi task, and problem solve
• Team player to participate and support needs of the entire team
• Documentation enthusiast
• Excellent organization, multi-tasking and prioritization skills.

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

NBCUniversal is an equal opportunity employer and will provide reasonable accommodations as required by applicable federal, state, and/or local laws.