Mediabistro
   

CIC Consumer Investigative Producer

NBCUniversal, LLC, Dallas - Fort Worth, Texas

Create the extraordinary.

Level: Manager (Supervisor)


General Responsibilities:

  • Research and help develop consumer stories for use in local TV news consumer segments.
  • Investigate viewer complaints, and where possible, facilitate dispute resolutions.
  • Will assist reporters and station segment producers in gathering information and elements for consumer stories.
  • Assess and prioritize time-sensitive news tips to be sent to assignment desk editors.
  • Assess and prioritize viewer case submissions that are potentially airable stories.
  • Track and provide consumer trend reports to stations.
  • Work with Public Information Officers and Media Relations who assist in dispute resolutions and provide official statements.
  • Research and update government and NGO resources to be provided to viewers as referrals.
  • Respond to every viewer complaint submission.
  • Maintain consistent communication and collaboration with each market’s Reporters, News Directors, and Producers.


Basic Qualifications:
• Need to have solid research skills.
• Ability to write and speak fluently in Spanish is preferred.
• Should have excellent phone and communication skills.

Eligibility Requirements:
• External applicants must submit a resume/CV through nbcunicareers.com to be considered (Note- job #BR).
• Must be 18 years or greater
• Must have unrestricted work authorization to work in the United States
• Must accept Solutions as NBCUniversal’s Alternative Dispute Resolution program
• Must submit an attestation disclosing your COVID-19 vaccination status and, if partially or fully vaccinated, submitting your vaccination record no later than 7 days following commencement of employment.
• Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols if Company determines your job position requires accessing an NBCUniversal worksite.
• Must be willing to adhere to all Company COVID-19 workplace safety policies and protocols.

Desired:
• 4-year college degree, journalism preferred. Outside experience in a related field will also be considered.
• Experience working in a local TV newsroom.
• Need to have great organizational skills, the ability to multi-task and handle multiple assignments simultaneously.

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

NBCUniversal is an equal opportunity employer and will provide reasonable accommodations as required by applicable federal, state, and/or local laws.

About NBCUniversal, LLC

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Visit NBCUniversal Careers.

NBCUniversal, LLC

Want to learn more about NBCUniversal, LLC? Visit NBCUniversal, LLC's website.