Web Content Manager

OLIVER Agency, Remote, Work from USA

The world’s fastest-growing bespoke creative services agency.

Salary: competitive with benefits

Level: Experienced (Non-Manager)

Duration: Full-Time

About the Role:

OLIVER is hiring a Web Content Manager to join our growing team! The Web Content Manager will play a pivotal role in supporting our agency team and brand clients to help ensure the management and execution of updates and enhancements to websites.

This individual will execute updates to consumer health branded websites and oversee QA efforts to ensure all executions are best-in-class and aligned with platform, brand and LMR requirements.

What you will be doing:

  • Developing, assembling and publishing content updates to websites used the Drupal-based content management system.
  • Working closely with agency team and client Digital Lead to understand requirements and ensure flawless execution of all content updates
  • Auditing proposed design and layouts for adherence to the BCH Drupal design system and proposing alternatives that would meet project design needs while aligning to platform specifications and constraints
  • Ensuring that website updates adhere to specified platform, brand and LMR requirements, are aligned with mobile-first and responsive web design principles and WCAG and ADA accessibility standards and provide a positive user experience
  • Applying a consistent, thoughtful approach to backend development tasks, I.e. using consistent naming conventions for components, utilizing dynamic components wherever possible, appropriately archiving pages and more
  • Conducting meticulous testing & QA of new content and functionality, from development through go-live, on mobile and desktop devices.
  • Work collaboratively with Client Digital Lead and clients LMR to share updates and apply changes to ensure more efficient LMR approval
  • Proactively identifying and collaborating with digital lead and/or BCH IT support via ticketing system to troubleshoot technical issues or questions related to website builds, templates and other site components
  • Maintain SEO best practices across all production environment to include on page and technical considerations
  • Identifying and suggesting platform or functionality builds to improve the user experience on websites

What you need to be great in this role:

  • 4+ years in CMS Content Management, preferably with Drupal platform a huge plus
  • Previous experience developing and updating enterprise websites, with a focus on mobile-first and responsivity and working knowledge HTML/CSS
  • Understanding of UX & UI design strategies and best practices
  • Understanding of WCAG and ADA website accessibility standards
  • Ability to thrive in a fast-paced environment and work under tight timelines
  • Extremely detail oriented – must have a strong aptitude for identifying and proactively addressing bugs, errors or inconsistencies
  • Strong project management skills and ability to meet deadlines with multiple projects running in parallel
  • Adaptable to changing requirements, priorities and timelines
  • Strong communicator and collaborator across all departments and functions
  • Organized, solution-oriented, pro-active problem-solver
  • Positive attitude and catalyst for change and improvement
  • This opportunity can be offered with a remote work schedule

Our Values and how to live them

  • Ambition. You look for opportunities to deliver greater value to those around you
  • Imagination. You identify a range of solutions to problems
  • Inspiration. You lead by example and encourage others
  • Inclusion. You are actively pro-inclusive and anti-racist across our community, clients and creations
  • Learning. You have excellent listening skills that helps you to learn from our clients and those around you
  • Results. You accept responsibility for your actions

Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All suitable applicants shall be considered for employment without regard to race, ethnicity, religion, gender identity, sexual orientation, age, neurodiversity, disability status, or any other characteristic protected by local laws.

If you need us to make any adjustments to make your application process easier please let us know by emailing

Inside Ideas Group and its affiliates and subsidiaries have an internal recruitment department. IIG does not accept unsolicited resumes from any source other than directly from a candidate.

About OLIVER Agency

Established in 2004, we are the first and only company to design, build and run bespoke in-house agencies and ecosystems for brands. Today, we create work that delivers business growth, fame and purpose for over 200 clients in 46 countries and counting.

Our unique model moves at the speed of modern business to drive change from the inside out; working smarter to make our clients’ money go further, and helping them build better solutions, systems and brands. Client solutions include Unilever’s U-Studio (a platform used by almost three-quarters of Unilever's brands globally), adidas’ off-shore hub and PepsiCo’s global digital team.

In 2020 we were ranked #1 in Adweek’s Fastest Growing list (US) and featured in The Drum’s Honours List of the best businesses that helped shape the year.

We are part of the Inside Ideas Group (IIG), which combines specialisms from Adjust Your Set (content and culture), Dare (design, experience and engineering) and Aylesworth Fleming (property marketing). IIG joined marketing technology group, The Brandtech Group (formerly known as You & Mr Jones) in January 2019 to give their clients access to the latest marketing technology solutions. The group includes tech-driven marketing companies, 55, Mofilm, Collectively, Gravity Road, Blood and Mobkoi, and holds strategic investments in leading technology businesses including Pinterest, Niantic, AI Foundation, VidMob, Jivox, Zappar, EVRYTHNG, Automat, Blacktag and Beeswax.


Want to learn more about OLIVER Agency? Visit OLIVER Agency's website.