Director Operational Excellence
VERSITI MILWAUKEE - Milwaukee, WI, United StatesWork at VERSITI MILWAUKEE
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VERSITI MILWAUKEE Director Operational Excellence MILWAUKEE , Wisconsin Apply Now
JOB REQUIREMENTS: Director- Operational Excellence Information ServicesJob Locations US-WI-Milwaukee ID 2024-9654 Category InformationTechnology Position Type Full Time Overview Versiti is a fusion ofdonors, scientific curiosity, and precision medicine that recognize thegifts of blood and life are precious. We are home to the world-renownedBlood Research Institute, we enable life saving gifts from our donors,and provide the science behind the medicine through our diagnosticlaboratories. Versiti brings together outstanding minds withunparalleled experience in transfusion medicine, transplantation, stemcells and cellular therapies, oncology and genomics, diagnostic labservices, and medical and scientific expertise. This combination ofskill and knowledge results in improved patient outcomes, higher qualityservices and reduced cost of care for hospitals, blood centers, hospitalsystems, research and educational institutions, and other health careproviders. At Versiti, we are passionate about improving the lives ofpatients and helping our healthcare partners thrive. Position SummaryReporting to the CIO and Vice President, Information Services,partnering with the IS management team and the Versiti Qualitydepartment, this position takes a leadership role and accountability fordeveloping, maintaining and administering the IS quality and complianceprogram. This critical role acts as a focal point for excellence inproduct and service delivery and change/release controls to ISinternal/external customers. The Director, Operational Excellenceensures documented policies, standard operating procedures and practicesare followed, and IS is compliant with regulations and standards-protecting Versiti\'s right to do business. This position acts as thepoint of contact for regulatory and customer audits, championscontinuous improvement, facilitates critical incident reviews, andoversees IS key performance indicators, service level agreements, andthe IS service catalogue. Responsibilities Strategy and Planning*Participates in and helps develop the IS long-range and annualbusiness plans *Sets short, mid, and long-term direction for ISoperational excellence, anticipating needs and changes based on changingVersiti strategies, and regulatory/compliance environment ServiceManagement *Facilitates and drives IS department service levelagreements and key performance indicators, helping ensure IS and ISleadership are anticipating and meeting service line needs *Leads ISmonthly and quarterly quality reviews *Acts as a consultant or obtainsneeding outside... For full info follow application link. We embraceand encourage diversity in our workforce. Equal Opportunity Employer ofMinorities, Females, Protected Veterans, and Individuals withDisabilities. We participate in eVerify. We maintain a drug-freeworkplace and perform pre-employment substance abuse testing. We are atobacco/smoke-free workplace. ***** APPLICATION INSTRUCTIONS: ApplyOnline: ipc.us/t/5549608AAC784678 Qualified females, minorities, andspecial disabled veterans and other veterans are encouraged to apply.
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