Director, User Experience
StanCorp Financial Group - Portland, Oregon, United States, 97204Work at StanCorp Financial Group
Overview
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Overview
Our continued success is driven by a high-performance culture. We're looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what's right - across the company and in our local communities.
We offer a caring culture where you can make a real difference, every day.
Ready to reach your highest potential? Let's work together.
The Director of User Experience (UX) leader is responsible for shaping and enhancing the user experience across The Standard's digital products and platforms. With an eye to projects at the enterprise level, you will work collaboratively in defining the UX strategy, and will ensure the delivery of innovative & user-centric solutions that significantly improve our product experiences.
The Director of UX will manage a small team of professionals responsible for user experience design, and enterprise design system. This position will enable the growth of both Total Experience and user experience practice across the enterprise.
In this role, you will build frameworks & standards for best practices, and advise on agile and waterfall methodologies where appropriate. This position requires a deep understanding of user behavior, design thinking, accessibility, and a proven track record in leading successful UX initiatives and leadership.
** Please attach a portfolio or work sample(s) at time of application.
Principal Duties and Responsibilities:
• Develop UX strategy and collaborate with cross-functional teams (inclusive of executives, product managers, developers, research, and marketing) to integrate UX into the product development process. Implement UX features throughout the lifecycle from ideation to delivery. Provide thought leadership that drives innovation, best in class experiences, and operational excellence while leveraging customer insights for continuous improvement. Use data-driven insights (from Google Analytics or FullStory) to iterate and optimize experiences. Track & analyze user interactions, and provide valuable insights for informed decision-making and continuous improvement in user experiences.
• Lead, mentor, and inspire the UX team, fostering a creative & collaborative work environment for professional growth. Work cohesively with vendor partners in this space.
• Ensure on-time delivery and high design standards are met. Oversee creation of UX design principals, wireframes, prototypes, enterprise design system and documentation to maintain consistency across user touchpoints. Facilitate and optimize the design process, enhancing and streamlining team workflows and conducting design reviews for consistency.
Job Specifications :
• High School Diploma is required, Bachelor's degree preferred.
• Required experience: 8 years in UX Design, including proficiency in design tools such as Figma, Sketch, or Adobe Creative Suite. Agile development environment experience and familiarity with front-end development technologies (HTML, CSS, Javascript). Experience with digital analytics tools, such as Google Analytics or FullStory. Minimum of 5 years of people management experience, building and developing teams.
• Preferred experience: Experience in group insurance or financial services industries. Experience promoting corporate objectives and change initiatives and executing user experience strategy. Experience with collaboration tools like Mural or Miro.
• Preferred professional licensure or certification: User Experience, Customer Experience, Accessibility, Product management, Program management
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Please note - the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and comprehensive benefits including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.
Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.
Salary Range:$140,000.00 - $266,000.00
Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.