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Service Writer
CraneWorks - Birmingham, Alabama, United States, 35275 20 hours ago
Position SummaryTheService Writerwill maintain accurate and on-time reports and records related to the service department operation. The individual wi...
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Service Writer
Crane Works - Selma, Alabama, United States, 36701 20 hours ago
Position SummaryTheService Writerwill maintain accurate and on-time reports and records related to the service department operation. The individual wi...
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Indirect Retail Sales Associate
Cox Communications - Fort Walton Beach, FL, United States 2 days ago
Life is all about making real connections with people, and it takes a special someone to be the friendly face ready to help people day in and day out....
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Indirect Retail Sales Associate
Cox Communications - West Warwick, RI, United States 2 days ago
Life is all about making real connections with people, and it takes a special someone to be the friendly face ready to help people day in and day out....
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Retail Sales Associate
Cox Communications - Fredericksburg, VA, United States 2 days ago
Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for cre...
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Telecommunications Analyst 2
Edgewater Technical Associates - Los Alamos, New Mexico, us, 87545 3 days ago
Edgewater Technical Associatesis seeking qualified candidates for aTelecommunications Analyst 2opportunity inLos Alamos, NMat theLos Alamos National L...
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TELECOMMUNICATIONS COORDINATOR
City of Fort Lauderdale, FL - Tampa, Florida, us, 33646 3 days ago
Salary:$80,478.40 - $124,747.24 AnnuallyLocation :FL 33312, FLJob Type:Full TimeJob Number:NB191-03Department:Information Technology ServicesOpening D...
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Service Writer- Turf Care Equipment
Smith Turf & Irrigation - Colfax, North Carolina, United States, 27235 3 days ago
Company OverviewSmith Turf & Irrigation is the leading distributor and retailer in the golf, grounds and landscaping industry. We offer a comprehe...
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Service Writer- Turf Care Equipment
Smith Turf & Irrigation - Yorktown, Virginia, United States, 23693 3 days ago
Company OverviewSmith Turf & Irrigation is the leading distributor and retailer in the golf, grounds and landscaping industry. We offer a comprehe...
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Indirect Retail Sales Associate
Cox Communications - Chesapeake, VA, United States 3 days ago
Do you have what it takes to be the face of Cox Communications and represent our outstanding products in top national and local retailers? In this rol...
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Indirect Retail Sales Associate
Cox Communications - Chesapeake, VA, United States 3 days ago
Do you have what it takes to be the face of Cox Communications and represent our outstanding products in top national and local retailers? In this rol...
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Assistant Store Manager II Mobile
Cox Communications - Bentonville, AR, United States 3 days ago
Getting a sales team stoked about selling is a special talent. Sure, good sales team already shows up with loads of ambition, but as Assistant Store ...
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Assistant Store Manager II Mobile
Cox Communications - Fayetteville, AR, United States 3 days ago
Getting a sales team stoked about selling is a special talent. Sure, good sales team already shows up with loads of ambition, but as Assistant Store ...
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Indirect Retail Sales Associate
Cox Communications - Norfolk, VA, United States 3 days ago
Do you have what it takes to be the face of Cox Communications and represent our outstanding products in top national and local retailers? In this rol...
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Bilingual Retail Sales Associate
Cox Communications - Fredericksburg, VA, United States 5 days ago
Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for cre...
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Retail Sales Associate
Cox Communications - Council Bluffs, IA, United States 5 days ago
Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for cre...
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Retail Sales Associate
Cox Communications - Omaha, NE, United States 5 days ago
Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn't it? How would you like to be responsible for cre...
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Principal Visual Designer, Software Applications
Cricut - South Jordan, Utah, United States, 84095 8 days ago
Company DescriptionCricut® makes smart cutting machines that work with an easy-to-use app, an ever-growing collection of materials, and crafting essen...
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Website SEO and Content Manager
Sexton Off-Road - Salt Lake City, Utah, United States, 84193 15 days ago
Elevate your career with Sexton Offroad, a leading name in the off-road industry. We're currently seeking a seasoned professional to fill the role off...
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SEO Manager (Hybrid - 1-2 days on-site)
Belkin - El Segundo, California, United States, 90245 3 days ago
Job DescriptionAs a SEO Manager at Belkin, you will be responsible for managing Belkin.com online platform SEO and customer group management in order ...
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CraneWorks - Birmingham, Alabama, United States, 35275
Position Summary
The
Service Writer
will maintain accurate and on-time reports and records related to the service department operation. The individual will ensure all charges related to work orders are posted properly and closed in a timely basis. Vendor invoices will be filed and provided to AP with proper supporting elements as they are received.
Duties & Responsibilities:Open work orders as directed by the Service Manager and maintain control until closed and invoicedHandle repair order charges, warranty validation & claims coverages, calculating of charges, submission and follow-upCreate and track purchase orders as directedKeep up to date with changes to PO amounts and any other info and provide to APDevelop cost estimatesTrack repairs and their causes, scheduling technicians and process warrantiesMaintain a clean and safe work area and cares for shop tools and equipment assigned to the technicianAbility to safely operate equipmentFollow all safety rules and regulations in performing work assignmentsHandle service department filing and recordsUpdate customer profiles using equipment, hours or other information from the customer work orders.Maintains accessories and supplies and prepares replacement orders for the Service Manager's approvalAssist in handling customer complaints and concernsTrack damaged equipment and make sure the problem is correctedEstimate time to make repairs and schedules appropriate technicianGreet customers immediately in a courteous mannerCompletes other duties as assignedRequirements
Qualifications & Skills:
Must have good communication and customer service skillEffective written communication skillsExperience working in a service departmentAbility to write and work on routine reports and correspondenceAbility to negotiate customer complaints to a satisfactory resolutionExperience with common dealership or point of sale computer systemsMust have excellent Excel and Microsoft 365 skillsKnowledge of office proceduresGood organizational abilityGeneral understanding of mechanical/technical terms.Education & Experience:
High School Diploma or equivalent requiredEquipment service and maintenance experience preferredLicense & Certification:
Valid Driver's License with acceptable driving recordWorking Conditions:
Work is performed in an office environment, equipment shop environment, or job site. Noise, fumes, and chemicals associated with a shop environment is expected.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computerMust be able to lift up to 50 poundsMust be able to climb on and off heavy mobile equipment safelyFrequently walk on uneven surfaces, including natural ground in varying weather conditionsRegular and predictable attendance is requiredTravel Requirements:
None or infrequent
See details and apply
Service Writer