Senior Experience Designer
U.S. Bank - San Francisco, California, United States, 94199Work at U.S. Bank
Overview
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Overview
Job Description
Experience Designers at U.S. Bank are customer obsessed in developing human-centered experiences that provide personalized, clear, helpful, and inclusive digital plus human solutions for our customers. Experience designers consider the why, what, and how of product use to help identify where user needs intersect with business goals across the entire user journey. Leverages human-centered design methods (design-thinking, service design, research/insights, etc.) to plan, create, and present persuasive, engaging, and strategic ideas that influence product roadmaps and demonstrate a solution's potential for success.
Design intuitive, creative, and elegant experiences that drive a positive and engaging user experience. Use technical expertise to bring design decisions to life through quality digital experience prototypes, based in leading design best practices, research findings and analytic insights. Elevate our Shield Design System by focusing on reusability and consistency.
Proficiency in design craft is demonstrated through knowledge of, and proficiency in, the set of design craft skills:
Interaction design: User flows & flowcharts, Wireframing, Conceptual models
User-centered design
Information architecture
Value proposition design
Visual design: User interface design, Visual brand guidelines, Layouts, patterns, icons, Design specifications
Behavioral design: Experimentation
Emerging spaces: Conversation design (CxD), Artificial intelligence (AI), Ecosystem design
Knowledge of content design
Preferred Skills/Experience
Bachelor's degree, or equivalent work experience
Typically three to five years of relevant experience
Proficient product management, product and experience design or similar experience
Effective presentation, verbal and written communication skills
Demonstrates understanding of all design craft skills and has expertise in 2-3 craft skills (see list above). Continues to build strength in other areas of craft.
Evolves work through constant feedback and iteration with the product team. Actively participates and/or leads cross-functional opportunities.
Responsible for providing feedback, to design teams and across the organization, that elevates the quality and impact of design work.
Actively develops the craft of junior Experience Designers within the team.
Seen as a subject matter expert in their craft who is leading design work
Location Expectations
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal
KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)
EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $108,375.00 - $127,500.00 - $140,250.00
U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.