Technical Writer
RR Donnelley - Remote, Oregon, United States,Work at RR Donnelley
Overview
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Overview
Job Summary
Responsible for creation and maintenance of IT technical documentation across a wide variety of content platforms. Work with Development, Quality Assurance and Technical Support to produce a wide variety of technical publications including instructional materials, technical manuals, product documentation, marketing collateral and the like for use by both the IT and business community.
Review, critique, and edit documentation including design documents, programmer notes and system overviews. Maintenance of internal documentation library, providing and/or coordinating special documentation services as required, and oversight of special projects.
Responsibilities
Translates technical and/or complicated information into clear, concise documents appropriate for various target audiences including customers and internal users. Preparing content for websites and newsletters
Interviews subject matter experts and technical staff to collect information, prepare written text, and coordinate layout and material organization. Research information such as drawings, design reports, equipment and test specifications to fill any gaps.
Prepare technical content for web sites, newsletters and online training modules.
Copyediting printed and online materials
Writing business requirements and process documentation
Creating test plans, workflow diagrams, and logical data flow diagrams
Performs other related duties and participates in special projects as assigned.