Service Writer
Elite Staffing Partners - Fort Myers, Florida, United States, 33916Work at Elite Staffing Partners
Overview
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Overview
``Duties```- Greet customers and provide excellent customer service- Listen to customer concerns and accurately document them- Schedule appointments for vehicle service and repairs- Provide estimates for service costs and timeframes- Communicate with technicians to ensure timely completion of work- Maintain accurate records of customer interactions and transactions- Process payments and handle cash transactions- Coordinate with parts department to order necessary parts for repairs- Follow up with customers to ensure satisfaction with service
```Skills```- Strong cash handling skills- Knowledge of automotive repair and maintenance procedures- Familiarity with vehicle suspension, shocks, struts, and alignment- Ability to manage auto service operations effectively- Basic understanding of diesel engine repair is a plus- Excellent communication and interpersonal skills- Strong organizational and multitasking abilities
As a Service Writer, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our auto service department. Your duties will include greeting customers, scheduling appointments, providing estimates, coordinating with technicians, processing payments, and maintaining accurate records. To excel in this role, you should have strong cash handling skills, mechanical knowledge, and the ability to effectively manage auto service operations. If you have a passion for automotive repair and maintenance, excellent communication skills, and the ability to thrive in a fast-paced environment, we would love to hear from you.
Physical demands:
*-*Requires the use of both hands.
-Frequently required to bend, stoop, crouch, reach, handle tools and lift more than 25 lbs. and up to 100lbs. of material.
-Stand or sitting for long periods of time.
IND-ELS
Job Type: Full-time
Benefits:* Dental insurance* Health insurance* Vision insuranceDay range:* Monday to FridayShift:* 8 hour shift
Work Location: In person %942939% %%admin%%