Pharmacy technician refill authorization
Harmonycares - Lansing, Michigan, United States,Work at Harmonycares
Overview
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Overview
Harmony Cares is one of the nation’s largest home-based primary care practices. Harmony Cares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes Harmony Cares, Harmony Cares Medical Group, Harmony Cares Home Health and Harmony Cares Hospice.
Our Mission
– To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision
– Every patient deserves access to quality healthcare.
Our Values
– The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
Health, Dental, Vision, Disability & Life Insurance, and much more 401 K Retirement Plan (with company match) Tuition, Professional License and Certification Reimbursement
Paid Time Off, Holidays and Volunteer Time
Paid Orientation and Training
Great Place to Work Certified
Established in 11 states
Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today! Responsibilities:
The Pharmacy Technician- RX Authorization will support patient care of Harmony Cares patients through the centralized refill authorization service. The Pharmacy Technician- RX Authorization is responsible for accurately processing incoming renewal requests and supporting optimized workflow. This position plays a key role in maintaining a high level of patient and care team satisfaction with exceptional customer service.
Essential Duties and Responsibilities Perform as a highly dependable member of an interdisciplinary team
Quickly and accurately enter prescription renewal requests into the EMR, review patient records and other available information to identify and work to resolve potential discrepancies
Follow renewal protocols to accurately enter appropriate quantities and refills for medication renewals
Identify and escalate medication issues that fall outside established protocols
Communicate effectively with patients, providers, staff members, service teammates, and pharmacies
Optimize refill service workflows and processes to improve efficiencies and improve outcomes
Ensure maintenance of and adherence to established policies and procedures related to prescription renewal
Maintain accurate and appropriate documentation within EMR
Assist with report development and tracking of service metrics
Assist the service, clinical team, regional chief medical officer, and operations partners with ad hoc projects and responsibilities as indicated
Other duties as assigned
Qualifications:
Required Knowledge, Skills, and Experience
High School Diploma
Active Certified Pharmacy Technician (CPh T) Current and unrestricted pharmacy license or required training/certification per state guidelines 3 years’ experience in a pharmacy technician role
Excellent written and verbal communication skills and demonstrated ability to develop effective lines of communication with all levels of staff
Adept at reading, writing, mathematics; multi-tasking; work well within stressful environment
Ability to work independently with minimal supervision
Strong interpersonal, analytical and problem solving skills
Preferred Knowledge, Skills, and Experience
Associates or Bachelor’s degree 1 or more years working in a pharmacy renewal program
Experience working with pharmacy technician protocols
Experience with EMR or pharmacy system
Proficiency with Microsoft Office (Word, Excel) #IND