Content Development Manager

The Content Development Manager supports the development and delivery of medical/scientific education and training services to the pharmaceutical industry. The ideal candidate is a confident communicator and solution developer, with the experience and motivation to develop engaging learning programs.  This diverse and exciting role presents an excellent opportunity for a motivated individual with the commitment, experience, and drive to work with the world's leading pharmaceutical companies to ensure that the educational needs of both their internal audience (eg, sales representatives, medical science liaisons) and the wider international healthcare provider audience are served.


Responsibilities
* Review editorial, scientific and clinical content of learning projects for accuracy and relevance (including but not limited to: eLearning programs, apps, booklets, PowerPoint slides, digital magazines)
* Assist in developing needs analyses, learning curriculums, and strategic training initiatives based on principles of adult learning
* Manage internally and externally written content to ensure that it meets Springer Healthcare’s quality standards and is in alignment with client expectations and medical/legal/regulatory requirements/processes
* Act as lead writer (if required) for an account and be the main point of contact on matters of scientific content for the client 
* Ensure appropriate syntax, style, and content flow for different product types and target audiences (from clinical specialist to pharmaceutical sales representative); amend or rewrite content as needed
* Provide timely, consistent and constructive feedback to writers and other contributors
* Identify appropriate supporting content for projects, such as illustrations and suggested further reading
* Incorporate client or external author responses into documents, as directed
* Direct content through appropriate review and workflow processes, to ensure on-time delivery and content quality
* Act as an editorial liaison between internal (SHC editorial, business development, and project management staff) and external (ie, clients) stakeholders and contributors (ie, freelancers, in-house writers)
* Assist in commissioning and contracting thought leader authors and editors, as needed
* Training and ongoing mentoring of junior team members
* Any other duties that can reasonably be expected of you


Experience, skills, and qualifications

Essential:
* Bachelors of Science degree required, graduate degree in the sciences or scientific writing preferred
* Minimum of 2 years’ experience in scientific or writing, preferrably within a training agency environment
* Understanding of the pharmaceutical industry and the drug development process
* Ability to prioritize and organize work, meet tight deadlines, adapt to shifting deadlines, and successfully function within a team environment
* Ability to communicate complex medical topics to multiple audience levels
* Experience with AMA style referencing, ability to adapt to house style/format
* Strong communicator with superior writing and developmental editing skills
* Proficiency with MS Word, PowerPoint, and Adobe Acrobat Pro required; knowledge of Adobe
* Ability to successfully and efficiently interact with colleagues and external stakeholders at all levels: writers, editorial and support staff, clients/sponsors, and key members of the scientific/medical community


Desirable:
* Experience in instructional design, education, or organizational development
* Knowledge of InDesign, Articulate Storyline, Studio, and Adobe Captivate beneficial