Georgia Southern - SavannahFull/Part Time:
Join Our Team at Georgia Southern!
Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!
Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.
Armstrong Campus - Savannah, GA
Library General Operations
This position will process outgoing interlibrary loan requests to borrowing libraries as well as handle incoming requests. The position requires daily interaction with the campus community as well as regular communication with other libraries. Attention to detail and commitment to service are necessary components of this position. Duties include participating in the supervision of the Circulation student workers. Assistance at the circulation desk is required, including providing customer assistance to library patrons in person and via phone, email and online chat services; retrieving materials, checking materials in and out including computers and multimedia items; shelving materials; assisting patrons with use of the library catalog; locating materials; maintaining computers, scanners, printers, copiers, microfilm machines. The work schedule may vary with possible night and weekend work as needs arise.
ResponsibilitiesProvide welcoming, courteous, and actively engaged customer service, including greeting and communicating with faculty, staff, students, and community patrons in person, or by phone, email, or online chat, to identify and address their actual service needs\Perform related duties as assigned by Head of Circulation and ILL to support the mission of the Library and the UniversityPerform related duties as assigned by Head of Circulation and ILL to support the mission of the Library and the UniversityReceive GIL Express and ILL requests from other libraries; determines if policies allow their loan or copy, and perform procedures related to fulfilling, processing, shipping, tracking, and receivingHandle Universal Borrowing (UB) and ILL transactions at the patron level and run related reports and assist with resolving issues related to UB affairs. Complete orders from borrowing libraries and return borrowed materials in a timely mannerKeep accurate records of transactions, renewals and cross-train in the handling of invoices and statistics. Assist in maintaining the currency and accuracy of documentation in consultation with the ILL Librarian and Head of Circulation and IL.Develop proficiency with the ILLiad system, scanning hardware and software, photocopiers, microform readers/printers, GIL-find catalog, GALILEO, and electronic databases, computer maintenance and troubleshooting, and correcting problems as necessaryCommunicate and cooperate with students, faculty, and staff across the library, University and University System of Georgia (USG) libraries in assisting with needs and resolving issuesWork to enhance services and streamline work practices in consultation with the ILL Librarian and the Head of Circulation and ILLInterpret library policies and procedures for users and provide information about access to collections and spacesRegular outreach and library promotions activities including the creation and updating of user guides, promotional handouts informational flyers/signs, and brochuresRequired Qualifications
High School Diploma or equivalentRequired Experience
Three (3) or more years of related work experiencePreferred Qualifications
Additional Preferred Qualifications
Familiarity with Library of Congress classification systemPreferred Educational Qualifications
Bachelors DegreePreferred Experience
Experience with Alma ILS system.Experience with Illiad interlibrary loan softwareExperience with document scanningAcademic library experienceProposed Salary
$13.51 - $16.53
This is a non-exempt position paid on a biweekly basis.
Required Documents to Attach
ResumeTwo (2) Professional ReferencesOptional Documents to Attach
Cover LetterKnowledge, Skills, & Abilities
Consistently exhibit engaging customer serviceAbility to work well in a diverse and inclusive environment through commitment to equity, diversity, and inclusionProven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific positionAbility to become proficient with new technologies quicklyAbility to think logically and work productively and effectively with minimal supervisionAbility to identify and analyze problems and exercise good judgmentAbility to adapt to changes in schedule, with record of exemplary attendance and reliabilityKNOWLEDGE
Adhere to University policies and procedures to meet Institutional goals and support University's mission for student successSKILLS
Effective communication (verbal and written), organizational and human relations skillsProblem solving skillsApply Before Date
February 19, 2024
Application review may begin on February 19, 2024.
For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at .
For technical support, please call the Shared Services Center at (877) 251-2644 or .
Conditions of Employment
Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Legally authorized to work in the United States for the duration of employment without assistance from the University.
Must be able to perform duties and responsibilities with or without reasonable accommodation
Georgia Southern University is a Tobacco and Smoke-Free Community
Equal Employment Opportunity
Georgia Southern University provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.
Must be able to perform duties and responsibilities with or without reasonable accommodation.May be required to maneuver items weighing up to 25 pounds with or without reasonable accommodationMust push/pull book cart and step/reach/bend as necessary to retrieve itemsEvening and weekend work may be requiredStand, bend, walk and lift as needed throughout the dayBackground Check
To apply, visit
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