The National Security Customer Group of SAIC is seeking an Audio Visual Engineer to support an IT Service Management effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois.The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6).
The successful candidate will provide their Audio Visual expertise to the Video Teleconferencing (VTC) and Audiovisual team providing all facets of customer service including maintaining, operating, monitoring, and troubleshooting of video conference and briefing support facilities.
Extensive Cisco LAN/WAN design and implementation experienceTechnical subject matter expertise in the planning and execution of IT solutions to support customer requirementsDemonstrate an understanding of how to configure and troubleshoot Voice and VTC networksExperience with Cisco IM and Presence and Cisco JabberDemonstrated experience with: major audio/visual installs and configurationsExperience with Crestron ProgramingExperience with Solarwinds applications for network monitoring and management network devicesConfigure and troubleshoot protocols such asOSPF, EIGRP, BGP, SIP, H.323, SAFExperience with U.S. Department of Defense security requirements, regulations, policies, and proceduresCollaborate with others to isolate and resolve complex network problemsQualifications
•Active DoD Secret clearance.
•Must be a US Citizen
BA/BS and 5 or more years of experience or 9 years of experience in lieu of degreeExperience of relevant AV/VTC experience.•Must have at least one of these IAT Level II certifications: Security+, CECCNA-Security, CySA+ **, GICSP, GSEC, CND, SSCP
•Must have at least one Computing Environment (CE) certification or certificate for the technical area of responsibility for Network support/defense (e.g., Splunk, Cisco, McAfee, etc.)
Experience with Cisco Unified Communications Manager, IM and Presence, Cisco Unity Connection, JabberComprehensive experience with Cisco Unified Border Element (CUBEExperience with SIP trunksAble to apply configuration standards for DOD IA and IA-enabled devices/systems consistent with DISA Security Technical Implementation Guides (STIGs)Desired Qualifications:
•DoD TS/SCI clearance
•ITIL Foundation V4 certification
•Cisco Certified Network Professional (CCNP)-Voice/CCNP-Collaboration certification and Crestron Certified Programmer desired
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.