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IT Program Manager

The Seattle Public Library is a dynamic urban library system that consists of the Central Library and 26 branch libraries, and is Seattle's center of information and knowledge and one of the most popular and valued services in the city. Library staff members are highly regarded by the public for their knowledge, quality of service, and caring. Staff members are committed to the Library's organizational values of respect, partnership, engagement, diversity, transparency, and recognition. In particular, they demonstrate respect, engage in partnerships, and are transparent in their communications and intentions. A strategic priority of the Library is to foster an internal culture of innovation which focuses on creativity, engagement, learning, and staff development. If you share these values and meet the qualifications, the Library invites you to apply for this IT Program Manager position.

This position works in the information technology realm primarily communicating, planning, managing, facilitating, and collaborating with cross functional teams. An IT Program Manager serves as a key facilitator for technical and non-technical teams delivering work with a significant technical aspect, provides information or recommendations to senior leaders, and represents the IT Department or the Library in projects or programs.

The IT Program Manager will lead, support, or contribute to projects or programs related to information technology systems or services. The major range of functions include implementations, migrations, policies and procedures, governance, cybersecurity, and strategic priorities. Staff may be assigned to them as program resources as needed.

Job Responsibilities

• Governance and Strategy : Provides strategic governance for multiple impactful system-wide projects or programs.
• Technical Trends and Methodologies : Has a deep understanding of trends and methodologies regarding the effective use of technology or practices.
• Budget and Cost Oversight : Experienced with managing large, complex project or program budgets and exercising oversight of costs accrued through project or program delivery.
• Leadership and Mentoring : Serves as a leader and mentor to develop project or program staff in the practice and execution of project or program strategies and plans. Effective at change management across the enterprise.
• Documentation and Policy Development : Provides comprehensive documentation for project/program delivery, leads or contributes to policy development, creating or updating administrative procedures.
• Risk Assessment and Mitigation : Able to identify and assess risk and identify or recommend mitigation measures.
• Contract/Procurement Management : Work with finance and procurement staff to guide projects through the procurement process including soliciting and evaluating bids through contract execution.
• Interest-Holder Communication : Identifying and coordinating with interest-holders through proactive communication regarding project or program initiatives.
• Regulatory Compliance : Ensures project or programs comply with relevant regulations, policies, or procedures relevant to project or program management.
• Project or Program Team Leadership and Training : Functions as a leader of cross functional teams assigned to project or program initiatives.
• Documentation and Reporting : Documents and reports on project or program status.

Qualifications

• Bachelor's degree in computer science, information technology, public administration, or a related field. Certifications (e.g., PMP, CSM, ITIL) are a plus. A combination of education and experience will be considered.
• Minimum of 58 years of experience in IT program management, with a strong background in both leading projects and providing strategic IT advisory services.
• Proven track record of managing large-scale, complex IT projects/programs with demonstrated success in delivering them on time, within budget, and meeting quality standards.
• Experience in a variety of industries and business functions, with a deep understanding of how technology drives business value.
• Demonstrated experience in strategic planning, IT budgeting, and resource management.

Additional Information

How to Apply

Candidates who meet the qualifications are asked to submit the following items by 5:00 p.m. on June 6, 2025 for first consideration. This position will be open until filled.

1. NEOGOV online application
2. A cover letter that describes how your experience and skills align with the stated job responsibilities and qualifications. Please let us know why you are interested in this position.
3. Current resume that summarizes relevant education, professional experience, training and skills.

Applications that do not include a cover letter, resume, online application, and completed supplemental questions will not be considered.

Applicants will be screened for competitiveness, completeness, and written communication skills. Initial screening will be based on a review of application materials. The employment history detailed in your application materials MUST validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next steps of the review/selection process. The most competitive candidates will be invited to participate in a series of one or more interviews.

Benefits and Salary Information The full salary range for this position is $134,467.20 - $163, 365.12 annually

The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website.