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All applicants must apply online by submitting their resume, cover letter and three references.Position InformationTitleTitle
Director of Digital CommunicationsDepartmentDepartment
CommunicationsRegular or TemporaryRegular or Temporary
RegularHours Per Week
Exempt52Open DateOpen Date
02/19/2024Open Until Filled
YesFull or Part TimeFull or Part Time
Full TimePosition SummaryTrinity College seeks a staff that reflects the changing demographics of our student body. Our student body is diverse, representing forty-one states and seventy countries, with 21 percent U.S. students of color and 50 percent who identify as women. More than 90 percent of students live on campus. Trinity is a highly selective, independent, nonsectarian liberal arts institution located in the capital city of Hartford, Connecticut. With more than 2,100 full-time undergraduate students and ninety-one graduate students, the college maintains a rigorous academic profile complemented by a vibrant and diverse co-curricular program. We consider our location in a culturally and socioeconomically diverse capital city to be among Trinity’s most distinctive assets, and we cultivate strong connections with our surrounding neighbors and with institutions and organizations throughout Hartford and the region. As a preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives.
Trinity College seeks a talented communications professional for the Director of Digital Communications position to direct and manage the College’s website. This person will be a digital strategist at heart with the responsibility for the Trinity’s overall public web presence, including the College’s primary websites and web-based communications. They will strategically plan updates to technology to promote contemporary best practices and to evolve Trinity’s digital footprint. This person will be a leader of digital communications across the campus to support Trinity’s goals and strategies, by partnering with offices and departments across the College to develop and implement strategic content solutions. Manages the College’s e-publications and internal communications practices.
Manages the strategy for Trinity College’s digital communications (i.e., website, email, text, etc.) and oversees future enhancements and designs. Leads the planning for the strategic direction of key web properties and e-publications.Manages the content management system ( CMS ) of the website. Provides quality control for website content by ensuring content is relevant and updated. Manages the process for regular content review of key pages and ensure all pages are reviewed on a regular schedule.Maintains the integrity of the college’s visual identity and consistency with the College’s branding and messaging guidelines, and writing, voice, and tone guidelines.Serves as a key liaison to all departments with a web presence on the main Trinity website. Leads the rollout of training users across the campus, providing strategic counsel on web projects and solutions to clients across the College.Coordinates with colleagues in Information Services on development projects and back-end services to manage and continually evolve the college website and related tools, and to respond to and troubleshoot users’ service interruptions.Supports the production of the college’s e-publications.Perform other related duties as assigned and based on departmental need.Qualifications
10 years related experienceAbility to work well in fast-paced and stressful environments with strong problem-solving and time management skillsExperience working in WordPressExperience working with email distribution programs such as iModules or Constant ContactStrong attention to detail with the ability to evaluate information, interpret and analyze data, and develop reportsAbility to cultivate and maintain strong relationships with leadership, faculty, staff and external stakeholders/constituenciesExceptional human relations/customer service skillsAbility to work independently as well as within a teamExceptional communication (written and oral) skillsDemonstrated understanding of and commitment to diversity, equity, and inclusionAbility to respond effectively to sensitive inquiries or complaintsExperience with user experience, interface design, or webpage designSkill in program planning, implementation, and managementKnowledge of computing/database skillsSkilled in writingKnowledgeable about video production principles and practicesKnowledgeable about media, social media, newsletter content and integrated campaignsUnderstanding of Incident Command System ( ICS ) for all-hazard emergency responseSpecial Instructions to Applicants
All applicants must apply online by submitting their resume, cover letter and three references.Required fields are indicated with an asterisk (*).* Please explain how you would promote an environment of diversity, equity and inclusion in this role. (Open Ended Question)
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