The Westin Portland Harborview Hotel is seeking an on-site Director of Sales & Marketing. This individual will oversee a team of 4-6 OEM Sales Managers, a Senior Marketing Manager, and be the liaison for property-to-corporate communication. The Westin Portland Harborview features 289 guest rooms (the largest hotel in the state of Maine), spa, two restaurants, and boasts 15,000 square feet of meeting space. Our hotel is a historic landmark that was renovated and re-opened as a Marriott Westin in 2013. The Westin Portland Harborview is managed by Aimbridge Hospitality, the world's largest third-party hospitality management company. This opportunity is perfect for a well-seasoned hotel sales professional looking to take on their next challenge! This position is bonus-eligible with the potential to earn up to 40% of your annual base salary or base wages. Cell phone and parking are paid for, and many additional perks come with working for Aimbridge and Marriott. See below for details!
ResponsibilitiesThe Director of Hotels Sales & Marketing is responsible for oversight of sales and marketing operations for a full service hotel. This role has the responsibility to achieve optimal occupancy and ADR growth to maximize total revenue while meeting/exceeding hotel profit objectives. This individual will oversee operations of the hotel sales department, including but not limited to, direct sales, follow-up sales, administration, hiring of staff, training, managing, and coaching. Additional responsibilities include sales budget forecast and business plans, and working closely with the Senior Marketing Manager on advertising and marketing initiatives for no more than one full service hotel; manages within approved plans and budgets. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.
At least 6 years of progressive hotel sales experience preferred; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and at least 4 years of related experience.
Must have a valid driver’s license in the applicable state.
Must possess highly developed verbal & written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.
Must have thorough experience with professional selling skills: opening probing supporting closing
Shows strong analytical skills and strategic vision in establishing appropriate sales deployment
Must be proficient in general computer knowledge especially Microsoft Office products
Must be able to work independently and simultaneously manage multiple tasks
Strong organization and presentation skills
Demonstrated ability to effectively interact and manage people of diverse socioeconomic cultural disability and ethnic backgrounds while solving complex problems and creating a productive sales team
Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession.
Must work well in stressful high pressure situations; maintain composure and objectivity under pressure.
Must be able to work with and understand financial information and data and basic arithmetic functions.
Coordinate all group transient and catering sales solicitations and bookings to maximize overall revenue.
Develop recommend implement and manage the division's annual budget and the advertising public relations marketing and sales plans and programs for the hotel to maximize rate occupancy and food & beverage opportunities thus ensuring the hotel meets/exceeds management and owner revenue/profit goals and expectations.
Proactively conduct outside sales calls conduct sales tours and entertain clients.
Understand the content reflected in contracts and how to negotiate terms therein.
Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.
Monitor production of all top accounts and evaluate trends within your market.
Adheres to Aimbridge Hospitality’s established regulations company standards sales standards and sales metrics related.
Comply with attainment of individual goals as well as team goals and budgeted metrics.
Train all members of the hotel staff on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue.
With input and guidance from the GM and onsite HR, manage Human Resources in the division in order to attract retain and motivate the employees; hire train develop empower coach and counsel conduct performance and salary reviews resolve problems provide open communication vehicles discipline and terminate as appropriate.
Supervise Catering & Event Management Team (as applicable) to ensure that the Catering Food & Beverage and Meeting Room rental budgets are met or exceeded.
Develop a full working knowledge of the operations and policies of the hotel including Sales Food and Beverage Front Office and Reservations.
Maintain strong visibility in local community and industry organizations.
Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management providing training on a rotational basis.
Maintains professional working relationship and promote open lines of communication relationships to achieve initiatives with respective marketing partner(s) and other internal departments (i.e. Second Wave Aimbridge Digital or Branded field marketing).
Travel on a weekly basis as required.
Act as directed on behalf of the General Manager in his/her absence; performing any other duties as requested by management.
Property DetailsThe Westin Portland Harborview provides travelers a perfect vantage point to explore Maine's largest city. Originally opened in 1927 as the Eastland Park Hotel, this historic hotel has been immaculately restored. Visitors can take a short walk to discover the Old Port and some of the best restaurants, retail shops, museums and artistic venues in Maine. Guests will leave feeling better than when they arrived when they stay over in our plush rooms and suites. Each of the guest rooms feature a stunning view of downtown, the harbor or Casco Bay. Guests can enjoy a thoroughly satisfying night's sleep in a Westin Heavenly Bed. They can re-energize in our state-of-the-art Westin WORKOUT Fitness Studio or relax with a massage, manicure and more at Artné Spa. We offer on-site dining, including the timelessly chic Top of the East rooftop restaurant with panoramic views. Weddings and meetings thrive here with nearly 15,000 square feet of event space and a spectacular grand ballroom.
Company OverviewAs the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
BenefitsAfter an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Daily Pay ! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan