Synergy America
Network Analyst (Audio/Video)
Synergy America - Lawrenceville, Georgia, United States, 30243
Work at Synergy America
Overview
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Overview
Job Description
We are looking for a Network Analyst for a 1 year contract Role at Lawrenceville, GA.
This position is responsible for providing Audio & Video technical support to Client's facilities. Incumbents coordinate and respond to service requests, assist with Cisco Webex/telepresence systems, and maintain Webex, Zoom, Google meeting applications.
Skills for Network Analyst:
Minimum Qualifications: • Three years of professional level analyst and systems experience in a large-scale Information Technology environment. • Minimum of two years' experience working with Audio/Video, Webex Systems, Zoom, Google meeting Apps. • Previous experience working as an AV technician.
Preferred Experience: • Experience working in a Cisco network/Telecomm Environment preferred • Experience working with Avaya, Siemens, and/or Rolm systems a plus • Telecommunications systems administration principles • Provide customer support for AV systems such as Cisco Telepresence end points, projectors, tv's, video matrix system, Crestron systems and audio systems. • Previous experience working as an AV technician. • Experience with creating/modifying macros for Cisco Telepresence end points and Crestron is a plus. • Provide customer service • Repair and perform preventative maintenance on systems • Maintain records and prepare reports
Responsibilities for Network Analyst : • Provides technical support to employees using various telecommunications and network systems. • Provides technical support to employees using Cisco telepresence end points, projectors, microphones, video monitors, video matrix systems and audio equipment. • Coordinating with vendors and customers for AV installations or service break fix. • Designs, configures, tests, implements, and maintains a variety of hardware, software, peripheral devices, and systems. • Monitors and ensures systems meet business and performance needs. • The individual will be required to be on-call after hours, weekends and holidays on a rotating schedule with other team members. The individual will also be required to work with and mentor other team members. • Perform configuration changes as required; advance level troubleshooting. • Technical implementation of telecommunications and network infrastructures. • Troubleshoot technical problems with the critical systems, servers and equipment within a 24/7/365 Data Center environment, handling the more complex and critical problems. Responds to system emergencies as required. • Performs other duties of a similar nature
**By submitting your resume, you agree to be contacted via the info given through email, phone call, or text message**
This position is responsible for providing Audio & Video technical support to Client's facilities. Incumbents coordinate and respond to service requests, assist with Cisco Webex/telepresence systems, and maintain Webex, Zoom, Google meeting applications.
Skills for Network Analyst:
Minimum Qualifications: • Three years of professional level analyst and systems experience in a large-scale Information Technology environment. • Minimum of two years' experience working with Audio/Video, Webex Systems, Zoom, Google meeting Apps. • Previous experience working as an AV technician.
Preferred Experience: • Experience working in a Cisco network/Telecomm Environment preferred • Experience working with Avaya, Siemens, and/or Rolm systems a plus • Telecommunications systems administration principles • Provide customer support for AV systems such as Cisco Telepresence end points, projectors, tv's, video matrix system, Crestron systems and audio systems. • Previous experience working as an AV technician. • Experience with creating/modifying macros for Cisco Telepresence end points and Crestron is a plus. • Provide customer service • Repair and perform preventative maintenance on systems • Maintain records and prepare reports
Responsibilities for Network Analyst : • Provides technical support to employees using various telecommunications and network systems. • Provides technical support to employees using Cisco telepresence end points, projectors, microphones, video monitors, video matrix systems and audio equipment. • Coordinating with vendors and customers for AV installations or service break fix. • Designs, configures, tests, implements, and maintains a variety of hardware, software, peripheral devices, and systems. • Monitors and ensures systems meet business and performance needs. • The individual will be required to be on-call after hours, weekends and holidays on a rotating schedule with other team members. The individual will also be required to work with and mentor other team members. • Perform configuration changes as required; advance level troubleshooting. • Technical implementation of telecommunications and network infrastructures. • Troubleshoot technical problems with the critical systems, servers and equipment within a 24/7/365 Data Center environment, handling the more complex and critical problems. Responds to system emergencies as required. • Performs other duties of a similar nature
**By submitting your resume, you agree to be contacted via the info given through email, phone call, or text message**