Provides interior design advice and product expertise, facilitates tile and stone selection, and project development/support ensuring the completion of selection/sales for all customers. Where applicable utilizing Auto-CAD Project Management.*
Logs all client showroom visits, contact information, and detailed customer preference and selection notes in CMT. Effectively communicates with customers and internal team members to follow lead and ensure tracking/follow up and sales closure. Reports sales closures monthly.*
Prospects for new business with an emphasis on Custom Builders and Residential Designers. Makes outside sales calls as needed and follows up on leads to grow and drive business. Logs all customer showroom visits/appointments, contact information, and detailed customer preference and selection notes, in CMT.*
Maintains showroom samples and merchandising including ordering, receiving, and maintaining samples and displays. Ships customer samples as needed to drive sales. Maintains contact with suppliers/locally sourced vendors, to keep current on design and product offerings and complies with Marketings standards for proper merchandising of showroom, including new product launches and drops.*
Plans and hosts showroom tours and small and large events for industry trade to drive customer sales. Attends outside trade events to develop industry relationships and build brand awareness.**Experience and Knowledge Required**4-year degree or 4+ years of experience in industry related field**Competencies**Sales/Customer engagement/Customer serviceDesign/sketching/reading blueprints/Auto-CAD a plus/color coordination/interior design trends/customer buying habits/creative thinking. Ability to approach unfamiliar situations and conceptualize a range of creative and imaginative solutions with ease, using creative skills to document and sell them to client.Computer skills
MSOffice, MSWord, Excel and Power Point
Customer management tools a plus.Excellent oral, written, listening, and interpersonal communication skills necessary to effectively interact with customers, team members, management, and other internal and external customers to build positive interpersonal relationships with various business partners.**Other Pertinent Job Information**While performing the duties of this job, the associate is regularly required to stand, use hands, and reach with hands and arms. The associate is required to walk, stoop, kneel, crouch, or crawl. The associate may be required to sometimes sit, climb or balance. The associate may lift and/or move up to 80 pounds.Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. While performing the duties of this job, the associate is regularly exposed to moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles. The associate may be exposed to a wide range of temperatures. The noise level is usually loud. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!Active military, transitioning service members and veterans are strongly encouraged to apply.Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.