Director of Communications
Pittsburgh Symphony Orchestra . This is a full-time, hybrid position based out of our office located in downtown Pittsburgh.Who We Are:The two-time 2018 GRAMMY® Award-winning Pittsburgh Symphony Orchestra is credited with a rich history of engaging the world’s finest conductors and musicians and demonstrates a genuine commitment to the Pittsburgh region and its citizens. Known for its artistic excellence for more than 120 years, the Pittsburgh Symphony today is lauded as the region’s international cultural ambassador. The Symphony’s mission is to engage, enrich, and inspire through unparalleled live musical experiences and is committed to their values of excellence, inclusivity, integrity, celebration, and enjoymen
t.Job Purpose:The Director of Communications develops and implements a world-class communications and public relations plan for the Pittsburgh Symphony Orchestra, directly managing communications activities that promote, enhance, and protect the organization’s brand and products.
This position is responsible for the development, integration, and implementation of a broad range of activities relative to the strategic direction and positioning of the organization, its leadership and its programming.
As an ambassador for the organization, the Director of Communications will advance the organization’s position locally, regionally, nationally, and internationally.Key Responsibilities:Collaborate internally with PSO departments to develop and implement a strategic institutional communications plan to advance the PSO’s brand identity aligned with its strategic plan; broaden awareness of its priorities, mission, and vision; and increase the visibility of its programs locally, regionally, nationally, and internationally. Collaborate with the Marketing team to implement institutional messages through all marketing channels, digital, and traditional.Working in close cooperation with the marketing team to design and implement strategy to increase awareness of the PSO’s concerts, programs, and initiatives, and enhance brand awareness.Act as principal interdepartmental liaison to facilitate institutional communication flow and ensure message alignment and brand consistency.Develop community and media partnerships that enhance and grow public awareness of the PSO’s mission and activities.Oversee the coordination of all guest artist, musician, and Music Director interviews for live radio broadcasts, pre-concert videos, promotional videos, and miscellaneous projects.Oversee and facilitate media interest in the PSO’s concerts, events, and programs, and ensure regular contact with target media and appropriate response to media requests.Oversee all interviews and public appearances for Senior Leadership, Board Chair, Music Director, Musicians, and guest artists; coach and provide talking points/key materials as needed.Actively engage, cultivate, and manage press relationships to ensure coverage surrounding the PSO’s core products, community projects, special events, and public announcements.Oversee the writing and distribution of all organizational press releases and public statements for core PSO products, community news, foundation giving, individual giving, financial updates, collective bargaining updates, and institutional progress.Serve as senior editor and publisher of PSO Program Books, including developing and implementing strategies for Program Books to meet audience engagement goals.Oversee the development of and collaborate on video and visual-based storytelling to amplify the PSO brand and programming.Collaborate internally to develop season themes and messages that amplify key programming and link back to the larger institutional communications plan.Lead and manage the PSO Season Announcement event(s) and internal communications rollout of season announcements and programming updates.Work closely with international contacts to ensure optimal international media coverage surrounding the Music Director and the PSO's international tours.Serve as spokesperson and lead point person on media interactions and crisis mitigation .Manage the Communications Associate to ensure they are a successful contributor to the Marketing & Communications Department.Manage the communications budget.Oversee the PSO Archives, including budget management and supervising staff- and/or project- archivists.Necessary skills and qualifications:Demonstrated experience and leadership in managing comprehensive strategic communications, including public relations, that advance an organization's mission and goals.Bachelor's degree required; Communications, Journalism, Public Relations or related field preferred, and/or six to eight years' communications or public relations experience.
Master's degree a plus.Ability to develop, direct, and manage strategic communications plans and programs.Excellent editorial, written, and verbal capabilities, including clear, concise and creative writing skills and ability to line edit with a critical eye for detail.Proficient in MS Word, Outlook, Excel, PowerPoint, Social Media Platforms and Features.Highly self-motivated and able to prioritize multiple projects with a high level of energy.Desirable skills, experience, and qualifications:Knowledge of Promotion, Marketing, and Branding tactics.Previous work in a non-profit setting.Background or personal experience working in the Performing Arts, and/or knowledge of the Performing Arts of Entertainment Industries.Project Management.Compensation and Location:This is a full-time, exempt position with an annual salary range between $75,000 - $90,000 depending upon experience.
We also offer a comprehensive benefit package which includes paid holidays, paid time off, health benefits, as well as retirement savings options.
Heinz Hall in downtown Pittsburgh is the work location for this position .
Success in this position requires local presence and relationship building.
The PSO supports a flexible, hybrid work environment, which currently includes three days per week in-person work, including occasional work on weekends and evenings during PSO and Heinz Hall concerts or events.Pittsburgh Symphony, Inc. (PSI) provides equal opportunity to all qualified employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, genetic information, ancestry, national origin, age, physical or mental disability, marital status, veteran status, or any other class or category protected by local, state, or federal law.The specific statements shown in each section of the description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully.The PSI recognizes that an individual with a disability may require a job modification/ accommodation to enable them to successfully perform a job function. Consideration will be given to such requests. Such requests should be directed to Human Resources.
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