Information Technology and Communication ServicesJob Description
Applications are available online beginning Friday, February 16, 2024, through 4:30 pm, Friday, March 1, 2024.
SALARY INFORMATION:Grade I - $2,392.16-$3,252.72 Bi-WeeklyGrade II - $2,647.68-$3,597.92 Bi-WeeklyGrade III - $2,927.28-$3,978.96 Bi-WeeklyGrade IV - $3,319.36-$4,520.80 Bi-WeeklyGrade V - $3,670.72-$5,000.48 Bi-WeeklyGrade VI - $4,065.36-$5,536.72 Bi-Weekly
VACANCY INFORMATION :There are 12 vacancies across four (4) divisions in the Technology & Innovation Department:
Video Communications Division
Currently there is one (1) vacancy at Grade Level I; four (4) vacancies at Grade Level II; and one (1) vacancy at Grade Level IV at the Video Communications Division.
Currently there are two (2) vacancies at Grade Level III, and (2) vacancies at Grade Level IV in the Telecommunications Division.
Currently there is one (1) Grade level III vacancy in the Wireless Division.
- Currently there is one (1) Grade Level IV vacancy in the Administration Division.
Please click HERE for more information on Technology & Innovation's vacancies.
EXAMPLES OF DUTIES
Under supervision, maintains, installs, repairs, plans and designs communication systems and equipment; may act in a lead or supervisory capacity; adapts, assembles, installs, and operates electronic equipment (e.g. mobile and portable radios, remote base stations, microwave systems, mobile data terminals, and cellular modems); may install, repair, maintain, configure, and upgrade TDM and VOIP telephone systems, IVRs, Call Centers, PBXs, and network cameras; may install, repair, maintain, configure, and upgrade data communication equipment such as hubs, routers, APs, and switches; may install, repair, maintain, configure, and upgrade servers; provides effective customer service by keeping customers informed of progress, ensuring satisfaction, providing advice, etc.; may develop, conduct, or implement in-service training programs, safety programs, field tests, and/or work inspections; may act as a project leader or liaison between user departments and the communications groups; may perform complex and detailed cost benefit analysis and feasibility studies; may represent the City during meetings with other regulatory bodies; may ensure strict enforcement and compliance with safety regulations; and performs other related duties as assigned.
REQUIREMENTS TO FILE
Applicants must meet the requirements of Option A, or Option B, or Option C to qualify:
Option A:A bachelor's degree from an accredited college or university with major coursework in Computer Science, Telecommunications, Radio or Television Communications, or related
(proof required) * AND
one year of paid full-time experience equivalent related experience in telecommunications, video communications and/or wirelessequivalent to a Systems Technician ;
OROption B:An associate's degree from an accredited college or university with major coursework in Computer Science, Telecommunications, Radio or Television Communications, or related field
(proof required) *AND
three (3) years of paid, full-time equivalent related experience in telecommunications, video communications and/or wireless communications with at least one year of experience equivalent to a Systems Technician ;
Option C:Completion of a one-year certificate program from an accredited technical/vocational school with coursework in computer science, television communications, telecommunications, two-way radio or a related field
(proof required) * AND
four (4) years of paid full-time equivalent related experience in telecommunications, video communications and/or wireless communications with at least one year of experience equivalent to a Systems Technician .
Opportunities for Substitution of Education or ExperienceAdditional related experience may be substituted for the education on a year-for-year basis.
*Proof of required documents, such as degrees and transcripts must be uploaded to the online
application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristic on the form. Degree must indicate the field of study and transcripts must indicate field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalency at the time of filing.
Knowledge, Skills, and Abilities:Ability to communicate effectively verbally and in writing;Ability to provide effective customer service;Ability to move and lift up to 40 pounds;Ability to work at heights of 160 feet;
Positions working at the Fire and Police Departments must have the ability to pass a thorough background investigation.
A Federal Communications Commission (FCC) Radiotelephone Operator's License (GROL) is required before passing probation for positions that configure and repair two-way radios in the Wireless Division.
Willingness to work an irregular schedule, including nights, weekends, overtime, and holidays.
A valid driver's license and a current DMV record must be submitted to the hiring department at the time of selection.
A four-year college degree with major coursework in computer science, engineering, or related fields is required for Grade Levels V and VI.
Three or more years of supervisory and project management experience are desirable for some positions in the Infrastructure Services Bureau. Experience in VOIP technology, UC Systems, TCP/IP networking, or related networking services, VPN, firewalls, WiFi, and Fiber Optic Mux are desirable for some positions in telecommunications. Current knowledge of the full range of production equipment including cameras, lighting, audio, and editing programs is desirable in the Video Communications Division.
EXAMINATION WEIGHTS:Application and Supplemental Application......................................................Qualifying
Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran's Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period.
Applications received by March 1, 2024, will be included in the exam process for Test #01.
If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202.
EQUITY AND INCLUSIONThe City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.
The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act
In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public.This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer.
H68AN-24 SB:CS 02/14/2024Closing Date/Time: 3/1/2024 4:30 PM PacificJob Address
Long Beach ,
City of Long Beach, CA
This listing is managed by:About City of Long BeachGreat weather, award winning parks, exciting and entertaining downtown, diverse communities, and affordable housing are some of the reasons the City of Long Beach is a great place to work. See for yourself by visiting our guide to visitors and residents pages.The City of Long Beach employs over 5,300 employees and has over 500 job positions. Positions range from entry level to professional, high skilled. Positions are classified or unclassified. Given the number of positions, employees have a variety of career paths to choose from. In addition, the City provides career guidance, mentoring and career ladders for planning a career with the City.Director of Development, CED
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