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• Pay or shift range: $81,752 USD to $108,511 USD
  
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Why Work for Frontier Airlines?

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

At Frontier, we like to think we’re creating something very special for our team members. Work is why we’re here, but the perks are nice too:

• Flight benefits for you and your family to fly on Frontier Airlines.
• Buddy passes for your friends so they can experience what makes us so great.
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
• Enjoy a ‘Dress for your Day’ business casual environment.
• Flexible work schedules that support work/life balance.
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1 st of the month following your hire date.
• We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.

Who We Are

Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliverLow Fares Done Right,the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier’s highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline’s many weight-saving initiatives and focus on operational efficiencies, makes Frontier America’s Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline’s commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).

* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.

What Will You Be Doing?

The User Experience (UX) Designer will lead and design the best digital experiences for our customers interacting with the Frontier Airlines brand online and in-app. The ideal candidate will be well-versed in responsive web design, web accessibility, Lean UX, ecommerce best practices, and act as the voice of the customer with every pixel placed. Some key responsibilities include Lead with a mobile-first strategy, delivery of high-fidelity web/app designs, wireframe prototyping, front-end web development, and lead presentations of designs to leadership.

Essential Functions

• Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences.
• Produce high-quality visual designs (including basic assets and wireframes/mockups)–from concept to execution, including those for desktop, web, and mobile devices at a variety of resolutions.
• Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks.
• Take a user-centered design approach and rapidly iterate designs.
• Design and implement mobile responsive design guidelines, user experience guidelines, digital style guides and visual standards.
• Make design decisions with data and user feedback.
• Facilitate the company’s vision for products by researching best practices, performing competitor analysis, diving into consumer analytics, sketching, prototyping and user-testing experiences for digital products.
• Conduct user research using qualitative and quantitative methods, such as interviews, personas, journey maps and AB tests.
• Analyze user feedback and activity, before and after product updates, to continually enhance the user experience
• Identify design problems and devise effective solutions.
• Make strategic design and user-experience decisions related to current and new functions/features.
• Create custom, unique, and user-centered website mockups using Adobe Photoshop, Illustrator, and Experience Design.
• Work with the agile product owner to refine user stories.
• Collaborate with outside agencies as needed to deliver on brand, accessible, web, and mobile assets/mockups.
• Present and defend design deliverables and user experience decisions to peers and executive-level stakeholders.
• Advocate for the Frontier digital experience across every digital channel, through every pixel placed

Qualifications

• 6-8+ years of UX design experience
• Expert in Figma and Miro
• Proven experience with responsive and adaptive design methodologies
• Must approach the process from a mobile-first perspective
• Degree in graphic/web design or related field preferred
• Data analytics experience
• Solid understanding of Agile/Lean UX techniques
• Superior time management, process management and communication skills
• Ability to iterate designs and solutions efficiently and intelligently
• Ability to clearly and effectively communicate design processes, ideas, and solutions to teams
• Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications

Knowledge, Skills, and Abilities

• Hungry for innovation, strives to stay up to date on relevant trending topics and changes to web and user experience
• Ask smart questions, take risks, and champion new ideas
• Experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design
• Be passionate about resolving user pain points through great design
• Comfortable receiving feedback and quickly changing course based on business needs
• Team player who can work collaboratively with other departments, partners, and marketers
• Must have excellent communication and interpersonal skills
• Must be self-motivated, self-starter, have a sense of urgency, and extremely well-organized
• Ability to work with minimum supervision in a collaborative team environment
• Microsoft Office product skills, including Excel and PowerPoint
• Ability to meet deadlines while working in a fast-paced, changing environment
• Must exercise sound business judgment and handle confidential information with sensitivity
• Must be a team player with ability to work on several projects at a time

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Typical office environment, adequately heated and cooled

Physical Effort

Generally, not required.

Supervision Received

General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Salary Range -$81,752 - $108,511 Job will be closed on or before 9/30/25

Positions Supervised

None.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids, and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.