The Boston University Libraries seek a Head of Research services to direct the programs and services supporting research needs at Boston University Libraries. Reporting to the Associate University Librarian for Research and Learning, this position is responsible for establishing and fostering a program to provide comprehensive research support through the BU Libraries team of liaison librarians and subject specialists. These services include reference support and research assistance, intra-library referrals and collaborations to support community needs, and the development of information resources for in-person and virtual interactions. The Head of Research Services is a key contact point for intramural campus partners in the design and delivery of research support services and serves as a representative of the libraries research services, especially to academic departments and programs that serve interdisciplinary or identity-based communities. The Head of Research services works closely with the Head of Instruction and Consultation, the Library Experience Manager, and other BU Libraries colleagues to create and cultivate a robust outreach and engagement to the full Boston University community.The Head of Research services directly supervises a group of subject specialists, liaisons, and library managers across disciplinary areas within the Research and Learning division and manages their work in support of divisional and library-wide goals in coordination with the Head of Instruction and Consultation. As the program lead for individual research services, the Head of Research Services provides guidance and leadership to all liaisons and subject specialists in the Research & Learning division in their activities supporting research needs. The Head of Research Services coordinates the Research & Learning division’s outreach and engagement activities in support of research across campus and identifies opportunities for collaboration. The Head of Research Services leads the programmatic support of research for all liaisons and subject specialists. As part of the core leadership team within the Research and Learning division, this position will remain informed about campus needs in order to respond to evolving and emerging demands for research services and librarian support.Responsibilities for this position include:Establish and foster a program of research services as provided by individual liaisons, subject specialists, and librarian managers.Collaborate with the Communications Manager and other internal partners to inform the campus community about service and program offerings.Work directly with all subject specialists and liaisons providing research services to establish consistent expectations and inclusive access.Serve as a principal contact point for campus partners seeking to work with the libraries on issues related to research support. Work with departmental and school administrators to develop research services in support of programmatic and disciplinary needs.
Work with campus partners to understand community-specific needs (e.g., graduate students, postdocs, new faculty) and develop programs and services in support.
Coordinate with intramural partners on collaborative programming and services supporting research literacy and management.Supervise subject specialists and liaisons as assigned. Support staff professional development and provide management feedback, coaching, and performance evaluation.
Advocate for subject specialist and liaison needs.
Share communications from leadership and create space for information sharing by supervised individuals.Serve as selector and principal liaison in assigned areas. Provide advanced reference and research support.
Participate in library instructional activities.
Assist in the provision of outreach services, acting as a principal within Research and Learning for data and collections issues.Required Skills
Master’s degree in library science, information science, or a related field.5-7 years of experience in libraries or similar setting related to academic research and learning.3 years of management experience.Preferred QualificationsAdditional master’s degree or other advanced degree.Experience managing research services in academic and related settings.For consideration, please submit a cover letter, CV, and list of professional references. This position will remain open until filled.Working at Boston University LibrariesBoston University Libraries is a learning organization that supports BU librarians, archivists, and information and subject specialists seeking and sharing knowledge, practices, and perspectives that advance library collections and services, and their own professional development and growth. In a collaborative, supportive, and engaging work environment, BU Libraries expert staff assist multidisciplinary research and exploration, build distinctive collections and archives of enduring research value, and empower users to thrive amid an ever-changing information environment.Recognizing the central role the library system plays in its robust research and learning agendas, Boston University has made the BU Libraries a focal point of its BU2030 Strategic Plan, investing in core services, innovative programs, and plans for significant renovations of its central branch.The BU Libraries are at the heart of BU’s vibrant academic experience, serving as a community connector, provider of vital research and instructional services for faculty and students, and the access point to a wealth of timely scholarly resources.Located in the heart of Boston, the BU Libraries are embedded in numerous vibrant regional and national library and information specialist networks. The BU Libraries are active members within the Boston Library Consortium, the Association of Research Libraries, and the Coalition for Networked Information, and library staff at BU serve as engaged thought-leaders on a wide breadth of library management and service areas across diverse communities. Through the Libraries, BU also is a member of the Association of Research Libraries (ARL), the Coalition for Networked Information (CNI), the Northeast Research Libraries Consortium (NERL), HathiTrust, the Boston Library Consortium (BLC), the Eastern Academic Scholars’ Trust (EAST), the OCLC Research Library Partnership, the Scholarly Publishing and Academic Resources Coalition (SPARC), and the Higher Education Leadership Initiative for Open Scholarship (HELIOS).Boston University, a member of the Association of American Universities (AAU), is one of the leading private research and teaching institutions in the world, with three primary campuses in the heart of Boston and programs around the globe. Chartered in 1869, the University is home to more than 33,000 students from more than 130 countries, 375,000 living alumni, 10,000 faculty and staff, and 17 schools and colleges.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.Job Location
BOSTON, Massachusetts, United States