The Role: Project Manager
Reports to: Project Manager
Location: Orora Visual, Fullerton, CA
Works as a team with Sales, Account Managers, and Production to meet and exceed the expectations of the customer. Required to build strong relationships with sales/customers and production team, to ensure accurate and on time completion of all projects.
Primary Duties and Responsibilities
* Writes up and processes job tickets based on estimate, quote, PO, art and special instructions provided by Sales. Generates distribution lists.* Works with Account Managers to field customer inquiries when the salesperson is out of the office or is otherwise unavailable.* Maintains daily status of all jobs they are handling to know where job is at all times.* Maintains direct contact with Scheduling concerning delivery date, job status, and job progress. Communicates any job problems and changes to production personnel.* Works directly with preflight, planning, prepress, library and all production departments to troubleshoot and solve problems on job using critical thinking skills.* Communicates any job problems and changes to Sales Representative and/or customer including, but not limited to, specifications, art, schedules, application, etc.* Facilitate communication between the customer and functions performed by our pre-press departments (Library, Art, and desktop) to meet customer deadlines.* Obtains authorization from Sales for additional costs that have been requested or incurred to the job and creates/handles change orders.* Calls huddles as needed to facilitate job communication with Production and perform kit checks.* Communicates potential job issues to their production meeting advocate prior to the AM meeting to state job schedule concerns and relay pertinent information to production.* Complete an accurate billing summary/pre-invoice for Billing Coordinators based on information provided from sales.* Enter shipping information into Monarch via manually, excel spreadsheet for import, or IX database. Also, send customer tracking information, packing slips, BOL, etc. after job has shipped.* Other task and duties may be assigned at your supervisor's discretion.
Education, Skills, Experience & Abilities:
* High school diploma, general education degree or equivalent.* Computer experience, Microsoft Office products experience - Strong Excel Skills a Must* Experience working with customers and Sales* Project management experience* Grace under pressure* Organization* Quality focus, problem solving, phone/email, resolving conflict, and multi-tasking skills* Good communication skills are also necessary, including the ability to speak and understand English.* Extended knowledge of manufacturing and printing are a major plus but not a requirement to perform these job functions
Physical Demands & Work Environment
This job operates in an office environment. However, frequent trips to the production floor and other buildings is expected. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; drive; and see.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. If you are interested in applying for employment with Orora and need special assistance to apply for a posted position, or if you believe you do not meet any of the required qualifications of a posted position due to a protected disability and would like to explore the possibility of an accommodation, please contact our Talent Acquisition team at: firstname.lastname@example.org for additional support and guidance
What We Offer
Our rich benefits packages are designed to support the health and well-being of both our eligible co-workers and their families. Here's a sample of the benefits we offer:
* Medical* Dental* Vision* Generous PTO* 401(k) with company match* Flexible Spending Accounts* Employee Assistance* Group Life and AD&D* Voluntary Life and AD&D* Group Short-Term Disability* Group Long-Term Disability
Equal Employment Opportunity
We are an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as need, to assist them in performing essential job functions.
Orora does not accept unsolicited agency resumes. Orora is not responsible for any fees related to unsolicited resumes.
Solicitation of Payments
Orora does not solicit payment from our applicants and candidates for consideration or placement.