Help define platform metrics and analyze system health with a focus on data, daily automations, and customer journey performance
Work with our engineering partners to enable new integrations and to drive open issues to closure
Partner with marketing end-users to ensure best practices are understood and leveraged as part of journey design
Gather requirements by following Scrum methodologies.
CompetenciesEffective communication, facilitation, presentation, and interpersonal skills
Aptitude to manage projects, expand knowledge and learn new skills and technologies to fully support Marketing team
Self-motivated, collaborative, responsive, organized, able to work independently.
Ability to meet deadlines and handle multiple priorities
Analytical problem solver who can clearly identify, analyze, and resolve issues as they arise
Is "hands on" in the solution and is comfortable engaging in technical conversations with marketers and engineers
Someone who loves to come up with new ideas and has a passion for innovation
Can adapt to an iterative build out mindset where full capabilities of SFMC will be rolled out over time
Is able to interpret and translate metrics into insightful analysis to drive changes for future campaign design
Basic Qualifications:Bachelor's Degree or military experience
At least 2 years experience with marketing automation & orchestration tools (Marketo, Eloqua, or Salesforce Marketing Cloud)
Preferred Qualifications:At least 3 years of experience with SQL and AmpScript
Experience with Salesforce Marketing Cloud including Email Studio, Journey Builder, Content Builder, Automation Studio, and Advertising Studio
Experience working with Agile methodologies and tools.
Salesforce Marketing Cloud Email Specialist certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $99,500 - $113,600 for Sr. Associate, Marketing
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please.
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email toCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).