AlphaGraphics - US805 is hiring: Customer Service Representative/...
AlphaGraphics - US805 - Odessa, TX, US, 79767
Work at AlphaGraphics - US805
Overview
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Overview
Job Description
Customer Service Representative/Graphic Designer Perks and Benefits:
- Competitive Compensation
- Flexible Scheduling
- Hard work, collaboration, humanity, fun, and laughter
- Career path development
More than anything, were looking for a highly collaborative and dependable CSR/GD who is driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member.
Customer Service Representative (CSR) Daily Tasks:
- Serve as the primary internal representative of the organization.
- Convey to the customer our expertise in products, services, and capabilities.
- Serve as an external key educator to our community and customers.
- Communicate customer requirements to the support team in accordance with company policies and procedures.
- Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Attract potential customers by answering product and service questions and suggesting information about other products and services.
Customer Service Representative (CSR) Role Qualifications:
- Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
- Ability to effectively build relationships with customers and teammates.
- Strong written and verbal communication skills.
- Desire to continuously look for ways to help people.
- Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
Graphic Designer Daily Task:
- Communicate with various departments to understand their graphic needs for various projects
- Think creatively to produce new ideas and concepts for the Library s marketing communications which includes posters, brochures, signage, banners, flyers, bookmarks, website graphics, and other graphics and artwork
- Proofread to produce accurate and high-quality work
- Manage inventory of graphic artist s materials and recommend new equipment, software, and display material needs
- Assist with social media, large scale library events, and attending community events as needed
Graphic Designer Role Qualifications:
- At least two years of experience with designing and laying out marketing materials
- Open-minded and flexible team player
- Thorough knowledge of Adobe Creative Suites and/or CorelDraw
- Creativity, flexibility, and the ability to create original unique designs
- Ability to work independently with limited direct supervision
- Good time management, organizational skills, and the ability to work on multiple tasks simultaneously
- Excellent written and verbal communication skills
- Thorough knowledge of rules of grammar, punctuation, and spelling
Apply today!