Being a brand that’s witty, irreverent or challenges convention isn’t so easy, especially since those companies set the bar high and their customers come to expect unique, creative ads and social communications. Two such brands, Audi and E*TRADE, shared their stories at Ad Age’s Digital Conference this week in New York. Audi detailed their use of Snapchat during the Super Bowl game, and E*TRADE discussed their decision to end their popular baby ad campaign.
Audi picks up the pace: “Being a challenger brand gives us an edge”, said Anna Russell, Audi’s general manager of brand marketing. She outlined the car brand’s core messages: they’re “champions of progress”, using LED lighting, they “challenge convention”, particularly with their Quattro system, and they’re a “brand of action” and frequent sports sponsor.
Still, as Aaron Shapiro, CEO of their agency, HUGE, noted, with the Oreo effect, “now every brand is piling on no matter how relevant or not” in real-time marketing during events. He said Audi didn’t want to use a “me-too strategy”. (Plus, they needed to be careful since they were involved in a 2010 Super Bowl campaign controversy).