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Posts Tagged ‘spokespeople’

The Top 5 Traits of Bad PR People

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For years, PR professionals and organizations have been sharing with the rest of us what makes a good PR practitioner. Don’t you think if all those lists were doing any good, the entire industry wouldn’t have the appearance of skidmarks in a newsroom?

We don’t have the most sterling of reputations, people. Those stereotypes are there for a reason. So, it got me thinking maybe we’re doing this wrong. And then I had it. Back to our listicles of “5 Things.” here are the top 5 traits of bad PR people.

This should do the trick…

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5 PR Strategy Mistakes to Avoid

StrategeryStrategy: it’s the one thing we always try to sell our clients and, arguably, the thing we most often fail to deliver.

No worries, though; it’s understandable. We’ve all had clients call in a panic while we’re neck deep in creating a strategy that would make Alexander the Great scratch his head.

As longtime residents of Tactic Town, we’ve all heard this one:

“Do this, now! We are in a bind and need some help.”

Now it’s sweet that clients call with their hair on fire, imploring us to take the lead. But tactics don’t always pay the bills unless you have a desired goal.

So, here’s another listicle for every flack to enjoy: the 5 PR Strategy Mistakes to Avoid.

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More on BridgeGate: Gov. Christie has a Potty-Mouthed Spokesperson

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Flacks, this is not how to impress someone from the media. 

Just in case you aren’t seeing this correctly: That is an email from a reporter with the New Jersey Star-Ledger and that is a response with a highly loaded eff bomb. Nice.

Meet Michael Drewniak, he’s a little bit of a douche for thinking he can talk to a member of the press like that (even if he intended it to be behind his back), but he’s also Gov. Chris Christie’s spokesperson. Yeah, hurts to miss that one. Just when ‘BridgeGate’ couldn’t use any more fire, here comes the Gov’s mouthpiece spewing out gallons of kerosene.

And, there’s more where that came from, of course…

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Twitter Fight: Orbitz vs. Priceline

Today in social media brand wars, two longtime competitors face off on Twitter…with (sort of) hilarious results. In case you didn’t know, both @Priceline and @Orbitz claim to offer travelers the lowest available prices on tickets, rental cars and other accessories by “negotiating” with providers.

Priceline recently started an election-themed “Negotiator for President” promo campaign with the usual prizes and such–and Orbitz ran a similar “Vacation Party” campaign. Let the social media mockery begin:

It only got sillier from there. Read more

Progressive Update: No Mo Flo?

Hey, how is Progressive Insurance dealing with their ongoing PR imbroglio? If you guessed “running around like a headless chicken”, then you just might be correct!

According to Business Insider, the company’s current state of (justifiable) panic may well lead them to send their favorite spokeswoman Flo on an extended vacation.

Well, somebody needs to do something—and fast. Progressive’s PR outlook hasn’t gotten any better since we first ran the story earlier this week. Matt Fisher, the comedian who first brought the controversy into the spotlight with his harrowing tale of legal battles in the wake of his sister’s tragic death, took to Tumblr yesterday to refute Progressive’s universally panned response to his initial post (not a great idea to enable comments on that company blog, by the way). Fisher insisted that Progressive’s in-house lawyer did in fact serve as counsel for the “underinsured” driver who caused the fatal accident–despite contrary claims from the company.

Wow. Tough to spin this one. Read more

PR Boomerang: America Welcomes William Shatner Back to Priceline


Go ahead, make fun of Germany’s infatuation with David Hasselhoff. But before you scoff at how campy an entire culture can be, let’s direct our attention inward and examine America’s infatuation with William Shatner—who, incidentally, will be returning as Priceline’s “negotiator” in upcoming ad spots.

That’s right, Priceline knows that America has a strangely loyal relationship with Shatner. The fact that his character will return as spokesman after literally dying in a fiery crash earlier this year brings us a level of joy we haven’t felt since the return of the McRib. PR experts, of course, want to capture the secret behind America’s love for Shatner so they can replicate it, package it and profit from it over and over again.

But we’re hard-pressed to define or explain our nation’s collective affinity for a man who has taken us to the final frontier and back for more than 40 years. Read more