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Remote

Position Summary\nThe Virtual Sales Manager is responsible for overseeing Spirit Capital’s remote sales team and ensuring consistent performance across all outbound sales activities. This role includes building and optimizing sales systems and processes, managing daily and weekly performance, supporting recruitment of new representatives, and ensuring the team follows the company’s standards for outreach, tracking, and follow-up. The manager will be instrumental in scaling and maintaining a reliable remote sales operation.

Key Responsibilities

Supervise remote Virtual Sales Representatives and ensure adherence to daily call volume, follow‑up standards, and CRM usage.

Conduct regular performance reviews, coaching sessions, and pipeline checks.

Monitor call activity, conversion rates, communication quality, and follow‑up cadence.

Address performance issues, provide corrective guidance, and document outcomes.

Maintain a positive and accountable remote sales culture.

Sales Systems & Process Development

Build, refine, and implement sales processes, scripts, workflows, and documentation.

Establish clear pipeline stages, follow‑up expectations, and communication standards.

Ensure consistent CRM usage, data accuracy, and reporting structure.

Create dashboards, KPIs, and performance tracking mechanisms.

Improve lead distribution, lead flow, and conversion optimization strategies.

Recruitment & Onboarding

Support recruiting efforts for new sales representatives.

Participate in interviews, screening, and evaluations for potential hires.

Oversee onboarding, training, and initial performance monitoring for new team members.

Ensure each new hire is fully trained on systems, scripts, workflows, and compliance.

Operational Oversight

Review daily and weekly reports covering call volume, pipeline movement, and closed deals.

Troubleshoot issues related to CRM, lead flow, documentation, and communication.

Coordinate with leadership on strategy, goals, and improvements.

Maintain alignment between sales activities and Spirit Capital’s overall business objectives.

Required Skills & Qualifications

Proven experience managing remote sales teams or call centers.

Strong understanding of sales processes, pipeline management, and CRM systems.

Ability to create and implement sales scripts, workflows, and standard operating procedures.

Exceptional communication, leadership, and coaching ability.

Strong organizational and analytical skills with attention to detail.

Ability to track metrics, identify trends, and implement improvements.

Comfortable working in industries such as crypto, blockchain, or emerging tech (or able to learn quickly).

Proactive, reliable, and skilled at managing multiple priorities in a remote environment.

Performance Expectations

Maintain high team performance across call volume, follow‑ups, and conversions.

Ensure CRM accuracy and pipeline consistency across all sales reps.

Improve team efficiency through refined systems, scripts, and training.

Keep recruiting aligned with growth needs and fill staffing gaps promptly.

Identify performance gaps and implement corrective action swiftly.

Deliver consistent reporting to leadership on team performance and outcomes.

Seniority level

Associate

Employment type

Full‑time

Job function

Professional Services

Referrals increase your chances of interviewing at PrismHR by 2x

Sign in to set job alerts for “Sales Manager” roles.\nTampa, FL $60,000.00‑$65,000.00 2 months ago

Orlando, FL $65,000.00‑$72,000.00 1 month ago

Greater Tampa Bay Area $80,000.00‑$110,000.00 1 month ago

Florida, United States $40,000.00‑$55,000.00 1 day ago

Florida, United States $60,000.00‑$75,000.00 1 month ago

Greater Orlando $80,000.00‑$95,000.00 1 week ago

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Florida, United States $100,000.00‑$125,000.00 3 days ago

(Fully Remote) ~ Entry Level Sales ($85K~ $350K)\nMiami‑Fort Lauderdale Area $57,200.00‑$64,350.00 2 weeks ago

Tampa, FL $65,000.00‑$75,000.00 6 days ago

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Virtual Sales Manager