Frequently asked questions
How am I billed for my Mediabistro Membership subscription?
Annual memberships are billed for the full year when you sign up. Monthly memberships are billed each month on the same day you signed up. For example, if you sign up on August 28, your next payment is on September 28. Payments are made by credit card; PayPal is not accepted.
Does my login change if I upgrade to Mediabistro Membership?
Your login does not change. Use your existing Mediabistro account.
Can I cancel my monthly or annual membership?
Yes, you can cancel your subscription at any time from your membership page. Annual members retain access until their expiration date. Monthly members retain access until the end of the paid billing period. If your subscription is billed through a previous provider, follow the management link shown on that page.
Can I get a refund for my membership if I don’t like it?
Membership payments are not refundable, but you can cancel future renewals at any time.
Do you offer discounts for students, teams or freelancers?
We do not currently offer special discounts for students, teams or freelancers.
Can I purchase individual classes?
Individual classes are no longer available for purchase. Mediabistro Membership provides access to the course library. View your membership options.
Can I purchase individual career services?
Yes, individual career services are available from our Career Services page. Mediabistro Membership includes a 10% discount on career services.
Can I purchase individual pieces of the membership instead of the entire thing?
No, individual Mediabistro Membership benefits are not sold separately as a membership.
What does the 14-day free trial include?
If your signup offer includes a 14-day free trial, it includes access to member benefits such as courses, freelancer resources, career-services discounts and Ask an Instructor. Trial availability and billing terms are shown during signup.
How do I access my courses?
Sign in to your account and open My Courses. This is where you can access courses available through your membership and previously purchased courses that have been transferred to your account.
I’ve bought courses in the past, can I still view them even if I don’t sign up for Mediabistro Membership?
Yes. Previously purchased courses do not require a new membership. Sign in with the account used for your purchase and open My Courses.
How do I access my courses in Mediabistro Membership?
Once you are signed in, open My Courses in your account dashboard to access your courses.